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Dr. Joshua Lau Is this you?

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Type 2 Diabetes

Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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Ratings and Reviews

8 Ratings with 2 Comments

  • Excellent
    4
  • Great
    0
  • Good
    1
  • Poor
    1
  • Bad
    2
  • Excellent
    4
  • Great
    0
  • Good
    1
  • Poor
    1
  • Bad
    2

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
45.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 8 Ratings with 2 Comments

1.0 Rating

October 7th, 2013

Can't even tell you if this Dr is good because

The front desk staff is horrible. I have been calling for 2 weeks leaving several messages including leaving urgent messages with the answering service and no call back. My kids are behind on their vaccines for school and my son has severe allergies that require an epi-pen which is expired so he needs to be seen. Do they care? No! No call back at.all. Seriously, this is horrible patient care and will be looking in to my options of going somewhere else as soon as insurance gives the okay. I did see 1 of their other doctors last year and he was pretty rude. Plus the staff kept losing the paper they needed to fill out regarding the epi-pen as required by the school and it took them 3 months till I finally showed up in person for it.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

May 24th, 2012

I really like Dr. Lau, but I am not a fan of the location of his practice. He is located in a walk-in clinic, which is a good thing, but he often takes walk-ins before his scheduled appointments, making people with appointments wait a long time when they have an appointment. It is difficult to wait when you have a squirmy one year old. Also, there is no separate area for children to wait-- if waiting will be part of the experience, then at least have a waiting room with games and toys for children to play with to keep them occupied.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

March 6th, 2015

5.0 Rating

September 9th, 2014

1.0 Rating

August 19th, 2014

2.3 Rating

July 25th, 2014

5.0 Rating

December 21st, 2013

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 8th, 2009

Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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