Dr. Joy Emmanuel-Cochrane DO Patient Reviews

  • Family Medicine Chula Vista, CA

Overall Rating

3.2
  • 9 patient ratings
  • 4 comments

Last 12 months:

3.0 (-0.2)

9 Patient Reviews

  • Excellent
    44%
  • Great
    0%
  • Good
    22%
  • Poor
    0%
  • Bad
    33%
  • Wait Time 23.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 9 reviews

1.0 of 5
April 17th, 2017
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It is frustrating the number of times I have called to make an appointment and no one answers the phone. This is supposed to be an urgent care center but when staff members are out they are not replaced- for example the x-ray technician went on maternity leave and has been gone for several months - so you have to go elsewhere for x-rays. Both the doctor and Physicians Assistant are hesitant to make a diagnosis-I had several tests done requiring me to undergo anesthesia, an x-ray, CAT scan, pelvic and renal ultrasounds only to discover there was nothing wrong - it was just stress. It is very difficult to be seen by the doctor usually a two to three week wait.
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1.0 of 5
February 2nd, 2010
Never saw her
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
After waiting 70 minutes, I walked out. No reason whatsoever to have to wait that long to be seen.
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5.0 of 5
January 14th, 2010
Primary Physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My daughter and I both use Dr. Cochrane as our primary physician. She is great with my daughter and is also great with answering all my questions and providing further testing when needed and just a over all an amazing doctor. I would recommend her to anyone that is looking or is not happy with their current doctor. I can not say enough good things about her as a physician.
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5.0 of 5
August 28th, 2009
Great M.D.
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a lot of difficulty in understanding my diagnosis of fibromyalgia, and had seen two other Doctors who were very quick and not very compassionate. Dr. Cochrane spent a good amount of time listening to my symptoms and explaining things to me, she ran the correct tests to diagnose and treat my condition. She has made herself available at short notice if I get sick, and always returns calls. Even though the drive is a long one to her office, I make it a point to see her as my PCP. She is very caring and a fabulous M.D. Her staff is well trained and very warm and caring. This is a wonderful physicians office!!
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5.0 of 5
February 7th, 2017
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3.0 of 5
January 15th, 2017
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3.0 of 5
July 1st, 2016
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5.0 of 5
November 15th, 2015
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1.0 of 5
June 10th, 2014
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