ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Juan Castillo Is this you?

Rate Now

Share Your Experience

Have you seen Dr. Juan Castillo?

Binge Eating Disorder

Binge Eating Disorder

Get the facts about binge eating disorder, including symptoms, causes and related conditions.

Rate Now

Share Your Experience

Have you seen Dr. Juan Castillo?

Ratings and Reviews

12 Ratings with 4 Comments

  • Excellent
    8
  • Great
    1
  • Good
    0
  • Poor
    0
  • Bad
    3
  • Excellent
    8
  • Great
    1
  • Good
    0
  • Poor
    0
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
21.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 12 Ratings with 4 Comments

5.0 Rating

May 23rd, 2016

I needed local doctor because I'm from out of town and was unable to return home at the time to see my own doctors. Dr. Castillo was recommended by a friend. I was grateful to get a quick appointment since I was very sick with bronchitis. I received the personal attention that I needed, proper diagnosis. and medications.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Was this review helpful? Yes No Report Abuse

5.0 Rating

January 31st, 2016

My family is very well taken care of by Dr. Castillo. He is very kind and patient. My children feel at ease when they need to visit him. I can also leave him a message and have him get back to me very quickly. I have no complaints for him or his staff.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Was this review helpful? Yes No Report Abuse

1.0 Rating

January 28th, 2015

Disappointed

I would have liked to write a review regarding the care offered by this physician but unfortunately all I got up to was the attempt to get an appointment. I called this morning right around 8am to set an appointment for my parents (2 potential new customers) but when the receptionist answered the phone she told me to call back later that they were too busy and could not take my call and call back later. I figured I would give them another chance so I called back later during the day only to be told to hold on and without an explanation put me on hold. They never bothered to come back and say it would be a few minutes more or put on some hold music all there was was dead silence so I waited for another 15 minutes on hold. I finally gave up since no one even bothered to return to the phone to at least acknowledge I was still there. I figured if this is how bad it is just over the phone, I had no intentions to see how it was had my parents actually gone in as patients. Needless to say not calling back. Fyi giving it a one star only because I cannot enter no stars.

Wait time
5 minutes
Was this review helpful? Yes No Report Abuse

5.0 Rating

October 6th, 2008

Excellent physician!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Was this review helpful? Yes No Report Abuse

5.0 Rating

March 14th, 2017

4.0 Rating

February 28th, 2017

5.0 Rating

February 28th, 2017

1.0 Rating

February 8th, 2017

1.0 Rating

July 3rd, 2015

5.0 Rating

January 19th, 2015

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 14th, 2014

5.0 Rating

August 12th, 2014

  • Nearby Doctors

    Dr. Juan Castillo is similar to the following 3 Doctors near Alton, TX.

  • Dr. Javier Medina

    Dr. Javier Medina

    Family Medicine

    Alton, TX 0.12 mi

    5.0
    (11)
    29
  • Dr. Antonia Hernandez

    Family Medicine

    Mission, TX 1.15 mi

    6
  • Dr. Fuad Zayed

    Family Medicine

    Alton, TX 1.66 mi

    22