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Dr. Judith Babcock Is this you?

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Ratings and Reviews

9 Ratings with 4 Comments

  • Excellent
    5
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    3
  • Excellent
    5
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Bedside Manner
Accurate Diagnosis
Promptness
Wait Time
20.8 min
Appropriate Followup
Spends Time With Me
Easy Appointments

Showing 9 Ratings with 4 Comments

1.0 Rating

November 2nd, 2013

I have been a "customer" of Birth & Family Clinic for 20 years or so. In that time I have had only a few times when they have not made me wait for my appt. Sometimes I have waited over 60 minutes. Rarely do they even spend 15 minutes with me. So, getting some shots for India (especially since I know which shots) should take about 5 minutes out of their very busy day. This happened this morning: My appt was for 9:30. At 9:12 I called to ask for my "check in time", I was told it was 9:20. I told them I may be a couple minutes late. I arrived at 9:22, checked in, paid my co-pay. At 9:28 the receptionist called me over and told me that because I was late, Dr. Babcock had made the decision to not see me. Dr. Judith Babcock was unwilling to come speak to me about this. She sent her assistant who explained that I was late, my check in was actually at 9:15 and that even though the woman on the phone gave misinformation to me about 9:20 I was still late for that. I explained that I just needed a couple of shots, I knew which shots. Didn't matter - I was late and would suffer the consequences of my actions. I was told that because I was late Dr. Babcock decided to see "sick" patients. The parking lot was near empty, there was one person in the waiting room. Were these sick patients just sitting in room waiting for someone like me to show up late. Did they call someone at 9:16 and tell them a time slot opened up and to be there in the next 90 seconds to grab it? How does a business get so comfortable that the basics get missed? Does Birth and Family have so many patients that losing my families business is not important? Has their arrogance gotten them to a place where the customers time is less valuable then their own and making us wait is appropriate? Their actions showcase that the patients must adhere to an unreasonable standard of "never be 2 minutes late" why they don't even have the basic respect to get us in at the time the committed to us? Seriously pathetic! Their attitude shows that this a common occurrence and they are very comfortable with giving the message that the "customer" is not a top priority or even ranking a top 5 spot on their agenda. I wonder what those top 5 are? I wonder if my insurance is getting billed for this "missed" appt. They actually were proud that they could refund my co-pay. So Gross!

Wait time
30 minutes
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1.0 Rating

November 24th, 2012

Horrible with children. Avoid like the plague.

These people are running a medical assembly line and are cold as ice. My daughter has had positive experiences at every other doctor she's seen but is terrified of Birth & Family to the degree that she gets upset every time we happen to drive by the building. Don't traumatize your child. Find another clinic.

Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

July 11th, 2012

Worst experience of my child's life.

My daughter was never afraid of doctors until she visited this clinic. I've never encountered such an insensitive staff. They might be able to diagnose, but from a psychological perspective they get an "F".

Wait time
20.0 minutes
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5.0 Rating

March 13th, 2010

amazing.. Shes a Dr,s Dr,

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 11th, 2016

5.0 Rating

October 13th, 2015

Friendly Staff
Accurate Diagnosis
Bedside Manner

5.0 Rating

September 25th, 2015

1.0 Rating

May 25th, 2015

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

July 25th, 2012

Wait time
20.0 minutes
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