- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Julia Santoso Pham?
March 1st, 2015
September 5th, 20131 hour or more wait every visit
August 12th, 2013same experience
I recently had a very similar experience- first appointment arrived at 7:45- dr had jury duty- no call, very rude. second appt (3 weeks later) had to wait 1 hour for a 10 minute procedure- tried to make follow up for stich removal and another procedure- cannot get together, no apology- must make 2 appointments (with two $30 copays). I will not be returning.
September 26th, 2012Long wait time
I paid 2 dollars to wait 2 hours to see the doctor and never got to been seen. Not once did any staff member appoligize for my wait or update me as to when she'd see me. When I had to leave after 2 hours, I was told that 11:15 was a bad appt. time and I needed to make 7am appts. to be seen faster. Well, it took me three weeks to get an appt. and there was no 7 am available. Was I to wait another three weeks to get a 7 am. appt. As, I left there was no appology. I find it in poor practice of the dr. who knows shes running late to not inform her staff to check in on the patients as they wait. No one even asked me why I had to leave. No one cared. Don't come here. You'll wait fovever and have to pay for it. Maybe they shouldn't tak an appt. every 15 minutes if they can't stay of schedule.
April 5th, 2017
March 10th, 2017
February 15th, 2017
November 7th, 2016
April 11th, 2016
March 2nd, 2016
- Metastatic Melanoma The facts about metastatic melanoma, a serious skin cancer.
- Skin Cancer Get the facts about skin cancer, including the types and symptoms.
- Acne Important facts about acne and what causes it.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides