Julia C Santoso-Pham, DO

Dermatologist (skin)
20 years of experience



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Clinical Associates
515 Fairmount Ave
Ste 350
Towson, MD 21286
(410) 494-1340

Locations and availability (15)
Summary Patient Reviews Credentials Locations & Availability Accepted Insurance

Patient Reviews ?

Overall Rating:
2.5
  • Currently 2.5 of 4 stars
Total Ratings

6

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.6 of 4 stars
Promptness:
  • Currently 1.8 of 4 stars
Courteous Staff:
  • Currently 1.6 of 4 stars
Accurate Diagnosis:
  • Currently 2.75 of 4 stars
Bedside Manner:
  • Currently 3.25 of 4 stars
Spends Time with Me:
  • Currently 2.75 of 4 stars
Follows Up After Visit:
  • Currently 2.6666666666667 of 4 stars
Average Wait: 56 minutes
  • Currently 1 of 4 stars
 |  Long wait time  |  show details
Sep 26th, 2012

I paid 2 dollars to wait 2 hours to see the doctor and never got to been seen. Not once did any staff member appoligize for my wait or update me as to when she'd see me. When I had to leave after 2 hours, I was told that 11:15 was a bad appt. time and I needed to make 7am appts. to be seen faster. Well, it took me three weeks to get an appt. and there was no 7 am available. Was I to wait another three weeks to get a 7 am. appt. As, I left there was no appology. I find it in poor practice of the dr. who knows shes running late to not inform her staff to check in on the patients as they wait. No one even asked me why I had to leave. No one cared. Don't come here. You'll wait fovever and have to pay for it. Maybe they shouldn't tak an appt. every 15 minutes if they can't stay of schedule.

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