Dr. Julie Sierra MD Patient Reviews

  • Internal Medicine San Ysidro, CA

Overall Rating

3.7
  • 2 patient ratings
  • 1 comment

2 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    0%
  • Poor
    50%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 15 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 2 reviews

2.3 of 5
October 9th, 2009
Not so good.
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I went to see Dr. Julie Sierra for a case of Shingles that was just beginning to surface. She accurately diagnosed the condition and wrote me a prescription for Valtrex. When I went to the pharmacy they said that my insurance wanted me to try acyclovir or Zovirax before the Valtrex and that they had called back to the Dr. Later in the afternoon I called Dr. Julie Sierra's office to see if there was any progress and to explain what was happening. They told me that she had left for the day and that they would inform her first thing in the morning. To make a long story short, for three long days I called Dr. Julie Sierra's office asking for a call back or if they would simply issue the new prescription. The staff was rude and uncaring and NEVER did I hear back from Dr. Julie Sierra. I had to go to an emergency clinic because my condition had worsened so severely because Dr. Julie Sierra's office would not help me.
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5.0 of 5
December 28th, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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