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The wait is a bit long (30-45min) but worth it. Dr mahal was very attentive and spend enough time with me. I didn't feel rushed and felt he truly cared about my health. I' happy to have him as my doctor.
Worth the wait!!!!!!!!!!!!!!!!!
The wait time in the lobby may be a little long sometimes, but they are both worth the wait. Attentive, truly caring staff make this office a true gem!
The office looks like they got a whole new staff. Much better response from front dest and the referrals are much more prompt. I'm impressed.
Needed a new doctor and couldn't find one to get into quickly. Dr Mahal's office got me in the next day. I was very impressed with his bedside manner and office staff. Highly recommended.
Dr Mahal and staff have been great to my wife and I. Were new to fresno, moving into town from southern california about 6 months ago. We were referred to Dr Mahal from a work colleague and have no regrets. Dr Mahal has been on point with everything and always took his time with us. We never feel rushed or pushed out of the room. My wife also has been to see Dr A. Mahal and there P.A. Vivianna, and has always been happy with her visit. We have called and gotten in the same day, which is unheard of from our previous Doctor. Were very lucky we found this office...
They are always there to save the day, need I say more.
Dr. Mahal has been our family doctor for 5 years now. He has excellent bed side manner and his medical knowledge is superb. His office staff is the best we have ever come across, were very thankful to this office.
Been seeing Dr. Mahal for over 5 years, since Dr. Matson passed away. Dr. Mahal has been great and always spends time with me and my family.. We have never felt rushed and have always been happy with his diagnosis. I would recommend him to anyone i know.
Was originally a patient of Dr. Matson, where Dr. Mahal took over. I felt that instead of getting to the bottom of a medical problem to find out the cause, prescriptions were just handed out. After a while, every time I made an appointment, I was set up with a Physician Assistant instead. What's the use in having a doctor if you never see him/her? I think he felt weird after asking me why I was taking a certain prescription, without realizing he was the one who prescribed it! Anyway, that was the last time I was seen by him and the rest was all the Physician's Assistant. They would always call me to make appointments, even though there was nothing wrong with me. It was a money thing. I finally switched doctors only to find out that I was wrongly diagnosed with a few things and had been taking meds for nothing.
I had a appointment this morning and I was really impressed by the staff! They seem to have team work down pat. I have never been in a office where I have witnessed the amazing effort these girls did today. Then the doctor was amazing and so thorough! As a patient of many years this is by far the best staff and care I have received in along time!
The staff was very nice and they had great personalities. I do find it very irritating though when I am talking to the front desk enjoying the atmosphere then have someone from the back yell "no talking up front" and then there was the waiting that took the longest! There was only reading material in the front, no music and no television; this made the wait seem even longer. However, the doctor was very nice and I felt comfortable with him. I would recommend this office.
Nicole was the first person I talked to and she was terrific! I loved the lighthearted feeling she gave me. Dr. Mahal was great, he really listened and made me feel comfortable. I reccomend this office to everyone.
This was a wonderful office with an A team staff. My best experience at a medical office by far. I also want to say that Crystal was a huge help to my husband and I. She was very honest and she was very slow to choose her wording, I felt she truely cared, Thank you Crystal!
I am new to the area and was referred to Dr. Mahal by a friend. When I walked in I thought this looks decent. Then the two receptionists at the front were all smiles and greeting me! While filling out paperwork, I could hear the hussel and bussel of everyone. I waited for 30 minutes just to be roomed, I would have been irritated, but upon listening to the staff and their friendly banter, then listening to how they treat their patients like we were all friends, I was really impressed. Upon seeing the doctor, he was very nice and I loved him! When I was checking out with Jessica, I heard the referrals girl talking to someone, I believe from another office, and she said you guys run like a well oiled machine and you always give us more then enough information for insurance. You know what that lady was right, the office seems to run smoothly. I actually look forward to my visit in 2 weeks! Thanks Dr. Mahal and I hope he knows how much his staff made the difference in the atmosphere.
The doctor and staff are great! I felt like family and immedatly loved the atmosphere.
Nicole and Jessica are a great team, I am happy to see that they have finally got Nicole the help.I am impressed with the office staff they are all amazing and treat eachother like they are family; I love sitting in the office waiting to be roomed to hear the girls pick on eachother and keep the atmosphere lighthearted. I am most impressed with Crystal. She is very informative and honest. I was suprised she was very forth coming on what was taking so long for a phone call back, but I appreciated the honesty and the appology she made to me. I felt she really care cared. The whole office makes me feel like I am their favorite and I love it.
The Med Techs and doctors are wonderful but the people who run the front office are terrible. You don't want to be at the doctor in the first place and when you are treated horribly by people who are suppose to help you, it makes you consider finding a new doctor.
Great Doctors and staff! I had a Fabulous first visit the wait time was worth it. I highly recommend this office.
Front desk was a unorganized mess with paperwork and charts everywhere. Otherwise, nice office staff and visit
The front desk is not organized, the girl is so busy that she is borderline rude. Dr. Mahal was very compassionate and his medical assistant was wonderful. I would say that the office needs name tags and the front desk needs help, otherwise it is a pretty great office.
Great doctor and a wonderful staff! I had a very enjoyable expierence on my first visit and the second and the third. I am pleased.
The office has made alot of changes in its staff and protocol. All for the better! I feel more relaxed and do not mind the wait. The friendly, outgoing way the staff treats each other and the fact that they treat me with so much warmth is great. I am really happy with all the new office staff and will always love my doctor.
I was very happy with the care I received. The staff was wonderful and the doctor was great. Thank you Dr. Kanwar Mahal and staff
Nicole was kind and nice, then I got the rudest nurse. Vivianne was nice, but I am not sure i'll go back.
Upon calling I was on hold for a long time, but Nicole was very nice. Dr. Mahal was fast but I wasnt sure he was listening. Then Crystal called the next morning with my referral staus, I was shocked. When I told her I didnt think he was listening, she said he may seem that way but he is processing the visit and how to proceed. She also said just to tell the doctor how I felt at the next visit, that doctor was open for communication and will talk to me. I was very pleased, my next visit I never said anything, but he was talking to me and I can see he really cares. This is the best medical office!! Thank you
Wonderful staff! Great doctors! Well maintained and efficient! Very happy and will be sending friends and family over!!
Coming from out of town this was my first experience in a medical office in the central valley. I was extremely pleased with the experience. The office was extremely well kept and the entire office staff greeted me upon arrival. The atmosphere was pleasant, and the Dr. was thorough, and I really felt listened to me. I would highly recommend this medical facility
Front desk was very unorganized. Dr. Mahal was great he was fast and thorough. Definatly pleased.
The office is very well maintained, i saw a TV however it was not on. There is only one girl at the front desk.I think she does a lot, she was answering phones and was the same one who checked me in and out. I could not believe it! Dr. Mahal was a little quick, but seemed thorough. He gave me a referral and the office called me the same day to let me know it was sent out and when i should hear back from the place i was going! I was very very impressed and pleased. i would recommend seeing the Doctor and the amazing staff!!!
staff looks over worked in the front however it is handled as well as can be expected the girl who roomed me was nice but she never asked why i was there which i found to be a little odd dr mahal was very nice very friendly answered all my questions i asked the referral girl called me same day to give me a status of my referral and even answered some questions i had i was impressed usually i have to call 2 weeks later to find out if the staff even remembered i had a referral overall the office is a treasure i would say yes to seeing the office and they may want to consider hiring more staff it was pathetic watching the poor girl in the front
Seems as if he hired all new staff. They are uncaring, rude, and very short on the phone. They do not return calls nor do what they say they are going to do. I love my doctor but I am tempted to switch due tot he terrible staff. If you do decide to go to him, make sure you only Deal with Dr. Mahal and Jessica.
i have noticed changes in the office most for the better, maka, jessica, and katie are great, Dr. Mahal has a great bedside manner, overall would be happy to refer a family member or friend to his office
The office just doesn't feel the same since Natalie is gone. Danielle even comes across as rude and not caring. Dr Mahal and Dr. Amber Mahal are great doctors but their office staff is unfriendly - even our pharmacy has noticed a difference. The medical assistant for Dr. Mahal and the medical assistant for Dr. Amber Mahal are wonderful also:)
Dr. Mahal and his staff are the most caring physcian's office we have ever been to. The patient is the most important part of his practice. He has been our doctor for years and we have referred several people to him (including my elderly mother) Everyone agrees that he is the best! His wife Dr. Amber Mahal who has joined his office is just as caring.
He had poor bedside manner and I did not feel like he knew what he was doing. Find another doc to see.