Dr. Karen Evensen MD Patient Reviews

Overall Rating

4.3
  • 11 patient ratings
  • 1 comment

Last 12 months:

no change

1 Patient Reviews

  • Highly Satisfied
    64%
  • Satisfied
    18%
  • Neutral
    9%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    9%
  • Wait Time 15.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
September 24th, 2013
Hurry and wait
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was told to arrive 1 hour early for xrays. Was there on time waited 45 mis before I was taken back. Waited another 20 mins before being put in exam room. Back office staff not friendly at all. Dr. peeked her head in and said she"d be with me in a minute. Another 15-20 min waiting before she came in. Exam was complete. Advised me to have Inj. Wait again for a staff memember to come in and tell me they have to call my ins. co. so they"ll call me. Spent 2 hours sitting around waiting in this office for all this. After 1 wk. I called to see what was happening with Inj. They had never contacted Ins co but would call me back. Another day down the tubes and no return call. I called my Ins co and had the answer in less that 5 mins. Very disappointed with this office.
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