Dr. Karen Frei MD Patient Reviews

Overall Review

2.8
  • 9 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 2.2)

5 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    44%
  • Wait Time 33.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
November 16th, 2015
Unprofessional, rude and condensing
The only positive thing I will say is she recommended the best neurosurgeon,, dr devin binder for my DBS surgery. However when she began the adjustments after surgery she was impatient and even yelled at me! And did not know what she was doing and overadjusted me and caused me to walk on the left side of my foot! Did you get fresh
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1.0 of 5
April 14th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Awful doctor I will never return to her. Her bedside manner was disrespectful and very condescending.
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4.0 of 5
November 11th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
No personal interest.
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1.0 of 5
September 20th, 2011
very poor service
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
It took me three days to just to be able to make an appt. I had to look on line to find the main office phone number. the long beach number would only ring and then disconnect for two days. my authoration went to the long beach office and so i had to fax it to the fountain valley office before they would even set an appoiment. seems this doctor has little interest in her clients. i see why she has a very poor client satisfaction rating.
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1.0 of 5
July 1st, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This clinic was one of the worst I have gone too for a very long time. The office staff were rude an impolite. and you were able to hear every thing in the small Dr's rooms concerning other patient
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