Dr. Karen Stone Earls MD Patient Reviews

  • Internal Medicine Wilton, CT

Overall Rating

3.9
  • 11 patient ratings
  • 4 comments

4 Patient Reviews

  • Highly Satisfied
    36%
  • Satisfied
    45%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    9%
  • Wait Time 12.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

2.0 of 5
October 25th, 2012
Aweful staff and billing policies
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Will not go back there again. Doctor is good but the billing and staff are horrible.
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4.0 of 5
May 31st, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
i have to agree with previous reviews, office staff is NOT professional
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1.0 of 5
August 12th, 2011
Nasty Dr
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Stone - had me in tears, she is a very nasty person.
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4.0 of 5
May 21st, 2010
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Stone is great. The staff members at this office, however, are miserable. I'm not sure what their problem is but every time I call they are extremely mean for no apparent reason. This is all a part of the experience and some simple customer service training is desperately needed at this office. I thought about complaining to the office manager but might just switch my doctor entirely. It's a shame because Dr. Stone is really helpful.
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