Dr. Karen Mullins DO Patient Reviews

  • Neurology Alcoa, TN

Overall Rating

2.5
  • 14 patient ratings
  • 5 comments

Last 12 months:

1.0 (-1.5)

14 Patient Reviews

  • Excellent
    29%
  • Great
    0%
  • Good
    14%
  • Poor
    7%
  • Bad
    50%
  • Friendly Staff
  • Promptness
  • Wait Time 25 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
December 19th, 2016
Rude
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Didn't seem to care
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1.0 of 5
August 18th, 2016
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Will never ever even say that she is a neurologist.
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5.0 of 5
January 15th, 2016
Great!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Great doctor! Listened to me, and was very, very kind! Loved her :)
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1.0 of 5
August 20th, 2015
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Mullins staff is the worst medical staff that I have ever dealt with, they are beyond rude, uncompassionate and are totally clueless as to what is going on in the office. Her staff was suppose to schedule follow up test, three weeks went by and I had not heard a word so I called her staff to see what the status of the appts were, I was told, very , very , very rudley that they were working on it, days have gone by and still no word from her staff, after I was told they would call me back the same afternoon I inquired about the test. I have called and left message for the Dr. to return my call and once again have never heard back. Every time I have dealt with Dr. Mullins staff, they have been beyond rude. They totally lack compassion or concern for the patients. If you value your health and well being do not go to this place, it is the worst medical staff that I have ever seen or dealt with. They are beyond rude, have no compassion or concern for the well being of patients, they do not follow through when making appts. and are totally clueless as to what is going on in the office.
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1.0 of 5
April 8th, 2015
HORRIBLE
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
WAS TOLD MRI WAS NORMAL....CALLED AND SUPPOSEDLY LEFT MESSAGE TO CALL THEM BACK AND THEN SUPPOSEDLY LEFT MESSAGE THAT MRI WAS INDEED NOT NORMAL ON THE CELL PHONE OF A 19 YEAR OLD.
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1.0 of 5
January 4th, 2017
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1.0 of 5
December 31st, 2016
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1.0 of 5
December 31st, 2016
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5.0 of 5
May 26th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

3.0 of 5
December 9th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 13th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
March 23rd, 2015
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