Dr. Karla Shively DO Patient Reviews

  • Family Medicine Joliet, IL

Overall Rating

3.9
  • 12 patient ratings
  • 2 comments

Last 12 months:

4.7 (+ 0.8)

2 Patient Reviews

  • Highly Satisfied
    42%
  • Satisfied
    33%
  • Neutral
    8%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    8%
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
February 2nd, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The doctor is wonderful; she knows what she's doing, she explains things, and listens to and answers questions, I've never felt rushed in her office. Some members of the office staff, however, need a LOT of work on their people skills and need to pay more attention to details, like getting prescription refills correct and answering questions. One of them was very rude when I asked questions about whether tests results were in yet.
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4.0 of 5
September 21st, 2009
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
office runs late most of the time. Office staff not always aware of what's going on. Doctor herself is great.
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