Dr. Katerina Shetler MD Patient Reviews

  • Gastroenterology Mountain View, CA

Overall Rating

4.4
  • 18 patient ratings
  • 6 comments

Last 12 months:

5.0 (+ 0.6)

18 Patient Reviews

  • Excellent
    83%
  • Great
    0%
  • Good
    0%
  • Poor
    6%
  • Bad
    11%
  • Easy Appointments
  • Bedside Manner
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 12.5 minutes

Showing 1 - 12 reviews

5.0 of 5
May 11th, 2016
Easy Appointment
Very helpful Dr. She was able to quickly diagnose my illness after the GI in Sacramento was at wits end.
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5.0 of 5
March 27th, 2016
A winner
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent, kind, wonderful doctor. Saved my wife's life.
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5.0 of 5
November 9th, 2013
dr
priviet kak dela
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5.0 of 5
October 19th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had severe gastrointestinal problems for a number of years. I was going from one physician to another and nobody could help. Finally, my primary care physician referred me to the Dr. Shetler. She carefully reviewed my history, did a complete physical exam, spent over an hour during first consultation and ordered tests which helped to diagnose my problem and find appropriate treatment. I am feeling 100% better now and enjoying my life. Thank you, Dr. Shetler!
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5.0 of 5
December 28th, 2010
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It was a pleasure to see Dr. Shetler. Not only was she on time for the visit, but she spent a sufficient amount of time in my visit and answered all my questions thoroughly. I feel confident that she will help me find resolution to my problems. Aside from Dr. Shetler, her staff is outstanding from the front office staff to the back office.
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1.0 of 5
June 28th, 2010
Doctor's policy is NOT to talk to patients
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I think the title of this review is quite effective at summarizing the quality of this doctor. I have never heard of this policy before, even for extremely busy, highly specialized doctors. You basically have to go through the Nurse Practitioner for all your questions and follow-up care. You cannot even make an appointment to speak with the doctor. To worsen the situation, the NP she is rude and dismissive and easily frustrated by talking with patients. It makes me wonder how much gets lost in translation when she is the critical go-between the patient and the doctor. I rarely write reviews, but I feel compelled to share this information with others seeking a quality doctor.
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5.0 of 5
February 23rd, 2017
Great Doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 13th, 2016
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5.0 of 5
February 7th, 2016
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5.0 of 5
November 18th, 2015
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1.0 of 5
November 14th, 2015
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2.0 of 5
October 23rd, 2015

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