Dr. Katharine Lum MD Patient Reviews

  • Gynecology Vero Beach, FL

Overall Rating

4.3
  • 38 patient ratings
  • 7 comments

Last 12 months:

4.5 (+ 0.2)

7 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    13%
  • Neutral
    3%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    8%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 13.5 minutes

Showing 1 - 7 reviews

1.0 of 5
February 23rd, 2017
Avoid this place!
Refused to accept my insurance even after my insurance called and confirmed it would be covered!! Duh!! Too bad Dr. lum will never know how she may be losing patients due to an incompetent staff!! My insurance told me they were very rude and that I should find another doctor!! Imagine that!!
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5.0 of 5
July 29th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Exceptional Doctor
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5.0 of 5
February 9th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great doctor, great staff!!
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5.0 of 5
June 24th, 2015
Never disappointed!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been going to Dr. Lum for about 20 years now and have never been disappointed with her. She has done everything from annual exams to a hysterectomy on me. I have also recommended her to a close friend who was recuperating from breast cancer for ongoing care. She loved her and neither of us would think of going elsewhere. She also has an e-mail system where you can make contact with her and she will email results back to you, which is very convenient. Please give her a try and form your own conclusions.
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5.0 of 5
July 3rd, 2012
Very caring
Wait time
15 minutes
Dr. Lum is a very caring doctor with a lovely sense of humor. Takes the time to answer questions and make you feel at ease. Plus- there are socks on the stirrups so they're not so cold (and menacing)!
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4.0 of 5
December 7th, 2011
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Lum was extremely thorough and gentle. She was also very caring. My only problem was with the front desk staff who were loud and caused a long wait for registration.
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1.0 of 5
September 15th, 2011
never expereince like this....
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
without any discussion or any concern she just refuse to talk and without any reason staff told me that i am not anymore allowed to visit the clinic, even i did register couple years.This is something i ever seen the staff and doctor...
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