Dr. Katherine English DO Patient Reviews

  • Dermatology Lansing, MI

Overall Rating

4.8
  • 20 patient ratings
  • 6 comments

Last 12 months:

3.0 (-1.8)

6 Patient Reviews

  • Highly Satisfied
    90%
  • Satisfied
    5%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    5%
  • Wait Time 23.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
December 14th, 2016
Long wait
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
I had a noon appointment. At 12:30 PM I was still in the waiting room so I asked the receptionist how long it would be, she said Dr. English was running behind and there were two people in waiting rooms for her to see even before I would get back there. She couldn't give me a time because it depended on what Dr. English was doing with each patient.Needless to say I left. I would have been a new patient but from what experienced and from what I'm reading this is typical of the wait time at messenger dermatology and that's not acceptable for me. Doctors should be respectful of a patient's wait time just as they want us to be respectful and be to our appointment on time if not earlier! There was a lady that had been there before I was, she had already waited an hour and was still in the reception area. I won't be going back!
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5.0 of 5
July 15th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent Doctor; She is not really much of a conversationalist but she is a very nice person and I have a lot of confidence in her. Highly recommend Dr. English.
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5.0 of 5
February 4th, 2015
Absolutely wonderful!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. English is so helpful. She will actually listen to your ideas about treatment which is very hard to find in health care providers. She's easy to contact and very kind during appointments. Best dermatologist ever!
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5.0 of 5
March 19th, 2012
Terrific!
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. English is fantastic! The office can have long wait times, but she takes the time to talk to you and does a great job
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5.0 of 5
April 22nd, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
excellent Dr. she cleared psoriasis on my scalp within a few visits, very sweet personality.
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5.0 of 5
October 15th, 2009
No insurance, good care great price
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I tried Dr English after the qouted estimate for my visit was just a few dollars more than visiting the doctor at the local Urgent care facilities. She was kind, concise and when I went to pay my bill it was quite a bit less than the estimate I was given when making my appointment. Much less than the Urgent care clinic cost.
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