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Katherine Johnston Is this you?

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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
24.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

9 Ratings with 2 Comments

1.0 Rating

June 5th, 2013

review

I dislike that the office is completely unorganized. The wait for an established patient to get an appointment is 8 months to a year. They bill the insurance incorrectly so you get stuck with the bill and spend hours on the phone. The physician won't fix improper billing codes caused by the errors of her staff and her own appointment unavailability. I strongly recommend finding somewhere else to go. Save yourself a headache.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 20th, 2011

Dr. Johnston is the best doctor I have ever had. She saved my life. She spends all the time needed, follows up if she doesn't hear from me and works hard after the appointment looking things up and asking questions to be as thorough as possible. I can honestly say I love my doctor!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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3.7 Rating

February 9th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 3rd, 2014

5.0 Rating

September 30th, 2014

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

2.3 Rating

July 28th, 2014

5.0 Rating

January 8th, 2010

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

June 23rd, 2009

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

April 24th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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