Dr. Katherine Roller MD Patient Reviews

  • Family Medicine El Sobrante, CA

Overall Rating

2.9
  • 13 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 2.1)

4 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    15%
  • Highly Dissatisfied
    38%
  • Wait Time 24.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
April 13th, 2015
Dr. Katherine Roller (Affinity Medical Group, San Pablo California)
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very professional in every aspect as is Dr. Katherine Roller's staff. Very attentive and one who listens to what her patients are saying. Very thoughtful to the needs of her patients and one that who puts you at ease from the start to the very end of each visit. A great asset to the medical profession, the world needs more like her.
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1.0 of 5
October 28th, 2010
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Unless you have a mosquito bite or some desire to be in worse condition than when you arrived, this doctor will not be able to help you.
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1.0 of 5
August 23rd, 2010
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
she seemed nice, but when I called they said she WAS taking new patients..the two times I needed to make an appt, she told me to go to the emergency room..the first time I had the flu (if she didnt have time she shouldve said she was not accepting new patients)..now I have another health problem..she again said to go to the emergency room..my problem is not that bad, I just need something from a past experience with chemo checked out..I need to find a new doctor.
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1.0 of 5
February 19th, 2010
Don't do it!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have had this Dr. since my PCP left the area. In the five or more years I've had her I have only seen her a handful of times. I end up in urgent care 9-10 times and that's no exaggeration. If I need follow up she is not around and therefore need to go to urgent care for a second appointment and a second co-pay because the staff cannot prescribe or advise over the phone even if it's been less than 24 hours since the visit. Seriously, find another Dr.
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