Dr. Kathryn Malone MD Patient Reviews

  • Family Medicine Oakland, CA

Overall Rating

3.7
  • 12 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.3)

12 Patient Reviews

  • Excellent
    42%
  • Great
    17%
  • Good
    17%
  • Poor
    8%
  • Bad
    17%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 32.5 minutes

Showing 1 - 12 reviews

1.0 of 5
April 23rd, 2010
HORRIBLE EXPERIENCE
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I had an appointment for 3PM for a physical. I arrived 10 minutes late, was given the usual paperwork to fill out. 20 minutes later they called me up to the desk to inform me that my appointment would be canceled because I was late. Seems like if that was REALLY the policy they could have told me that when I walked in. They then attempted to put me with a different doctor after I complained. I waited another 10 minutes to see him, they took me back, once back there they asked what I was there for. I told them a physical, then they changed their minds, they didn't have time to see me after all. So much for having an appointment. Terrible receptionists, terrible communication, I don't know if the doctors are any good since I wasn't able to see anyone WITH AN APPOINTMENT! Stay away from this place!
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5.0 of 5
April 9th, 2010
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
so glad to find a new family dr. after moving to this side of bay, it was a blind pick, and turned out to be just what I wanted!
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5.0 of 5
November 14th, 2016
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5.0 of 5
June 3rd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
May 4th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
February 16th, 2016
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4.0 of 5
February 3rd, 2016
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5.0 of 5
October 28th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
May 24th, 2015
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3.7 of 5
December 29th, 2014

1.0 of 5
November 19th, 2014
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3.7 of 5
October 29th, 2014
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