Dr. Kathy Gromer MD Patient Reviews

  • Pulmonary Disease Minneapolis, MN

Overall Rating

2.4
  • 7 patient ratings
  • 2 comments

7 Patient Reviews

  • Excellent
    14%
  • Great
    29%
  • Good
    0%
  • Poor
    0%
  • Bad
    57%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 45.3 minutes

Showing 1 - 7 reviews

1.0 of 5
June 27th, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Gromer is arrogant and impatient.
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1.0 of 5
January 4th, 2012
Stay Away in my opinion
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Apart waiting for over two hours to see Dr.Gromer, what really through me was what happened 6 months later when it was time to order a new mask for my CPAP machine. Due to my high deductible of $3000 that I have with my insurance company I had to go on a payment plan for a balance I had with Minnesota Sleep Institute/Minnesota Lung. Six months went by and I needed a new mask, hose, filters and tank for my CPAP. I called my insurance company (Medica) and they confirmed that they would cover these items every six months. They went on to say that Medica would pay 100% for these items because I have reached my out-of- pocket. Minnesota Lung would not give me the items I needed unless I pay off my bill by at least 50%. I told them that I am on a plan and that the insurance company will pay 100% of this current order. They refused stating it is their policy to not give any care or equipment until the balance that any patient has is paid 50% or greater. Medica called Minnesota Lung and told them that they would pay the bill 100% but they still refused. I wrote a letter to Dr.Gromer and the head Doctor regarding this and I did not get any phone call or letter back. Stay away is all I can say. You can see that this company doesn't have the patient in their best interest but the all mighty dollar! I ended up going to Allina Home Oxygen & Medical Equipment. They were great and have my future business.
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4.0 of 5
December 14th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
November 9th, 2015
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1.0 of 5
April 9th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 4th, 2015
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1.0 of 5
January 25th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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