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Dr. Kathy Gromer Is this you?
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Quality Rating

Neutral

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
45.3 min

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7 Ratings with 2 Comments

1.0 Rating

June 27th, 2013

Dr Gromer is arrogant and impatient.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

January 4th, 2012

Stay Away in my opinion

Apart waiting for over two hours to see Dr.Gromer, what really through me was what happened 6 months later when it was time to order a new mask for my CPAP machine. Due to my high deductible of $3000 that I have with my insurance company I had to go on a payment plan for a balance I had with Minnesota Sleep Institute/Minnesota Lung. Six months went by and I needed a new mask, hose, filters and tank for my CPAP. I called my insurance company (Medica) and they confirmed that they would cover these items every six months. They went on to say that Medica would pay 100% for these items because I have reached my out-of- pocket. Minnesota Lung would not give me the items I needed unless I pay off my bill by at least 50%. I told them that I am on a plan and that the insurance company will pay 100% of this current order. They refused stating it is their policy to not give any care or equipment until the balance that any patient has is paid 50% or greater. Medica called Minnesota Lung and told them that they would pay the bill 100% but they still refused. I wrote a letter to Dr.Gromer and the head Doctor regarding this and I did not get any phone call or letter back. Stay away is all I can say. You can see that this company doesn't have the patient in their best interest but the all mighty dollar! I ended up going to Allina Home Oxygen & Medical Equipment. They were great and have my future business.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

December 14th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

November 9th, 2015

1.0 Rating

April 9th, 2015

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

April 4th, 2015

1.0 Rating

January 25th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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