Dr. Kathy Sander MD Patient Reviews

Overall Review

4.4
  • 16 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 0.6)

2 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    13%
  • Wait Time 32.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
July 13th, 2011
Sometimes the staff can ruin a medical practice
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I am a physician who went to Dr. Sander for my first pregnancy. All I can say is if my staff treated my patients the way the Kelsey-Seybold staff treated me I would not be in business. The nurse, Ann, acts like a gate-keeper to keep you from speaking to Dr. Sander. Even when I had vaginal bleeding she minimized my concerns, though Dr. Sander later said I should have had an US. I had a change of insurance for my 3rd visit and called the office 1 week prior to update the info, so that billing could be easier. When I arrived 20 minutes before my appontment they had done nothing with my insurance. I waited 30 minutes and it was still not done. They informed me that a balance on my account had to be pain even though I set up online bill pay to send a check, which seemed too much for them to understand. I asked if I could see the doctor and come back to pay them afterwards and the nurse, Ann, got on the phone and told me I was too late and they had to reschedule (after over 1 hour!!).
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4.0 of 5
June 17th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great Doctor, she's really nice but I always feel rushed. She rushes in and out leaving me with questions that I have not had time to ask.
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