Obstetrician & Gynecologist (OB/GYN), Radiologist
12 years of experience

Accepting new patients
Women's Integrated Healthcare
1625 Lancaster Dr
Grapevine, TX 76051
817-416-2229
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

23

Total Reviews

21

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.75 of 4 stars
Promptness:
  • Currently 2 of 4 stars
Courteous Staff:
  • Currently 2.75 of 4 stars
Accurate Diagnosis:
  • Currently 3.8571428571429 of 4 stars
Bedside Manner:
  • Currently 3.875 of 4 stars
Spends Time with Me:
  • Currently 3.625 of 4 stars
Follows Up After Visit:
  • Currently 3.4285714285714 of 4 stars
Average Wait: 32 minutes
Some ratings provided by DrScore.
  • Currently 4 of 4 stars
 |  Ms  |  show details
by Clara on Jan 21st, 2014

Dr. Ellen is great but the office staff sucks. Time for better work organization. Hard to make appointment online. Waiting for appointment in office is never less than 50 mins. Yes, I am put off by this issues , I have no choice but to seek elsewhere. Not everyone has the luxury of idle time all day long.

  • Currently 1 of 4 stars
 |  Issues with Punctuality  |  show details
Sep 23rd, 2013

Women's Integrated Healthcare has issues with punctuality. Do not visit this doctor unless you like waiting for 45 minutes plus for a visit.

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  • Currently 4 of 4 stars
 |  Great Doctor / Sucky Practice  |  show details
Aug 18th, 2011

Dr. Allen is friendly & pleasant. However, this doctor was not a good fit for me because I prefer my doctor to be more detailed and explanatory. I saw her during my second pregnancy & had to switch after that. The biggest reason was the long wait times. Even with an appointment I would wait between 20 - 40 minutes. Second reason for switching is that each time I called with a concern I could never get through to a live person. I'd have to leave a message & wait for a call back from the nurse. Once, I even had to call my previous OBGYN of 14 years because I knew I'd be able to spk to a live person right away. When you're pregnant & feeling pains & you call in at 8am but do not receive a call back until 4 or 5 pm, you do not feel important! I felt the practice accepted way more patients than they could comfortably handle. Customer Service at this practice was less than desireable. I felt like a number. In addition, some of the staff were very unprofessional, unfriendly, and went out of their way to be unhelpful.

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  • Currently 4 of 4 stars
 |  Amazing Doctor, caring heart  |  show details
by Jennifer on Jun 26th, 2010

Dr. Allen is top notch, she knows what shes doing and she takes as much time with you as you need. Dr. Allen respects your decisions as the patient and has amazing bedside manner. Dr. Allen makes me feel so comfortable, I trusted her with the birth of my first child and will up to my last one. I LOVE Dr. Allen.Her office staff on the other hand is something to be addressed. The office staff needs some education on patient satisfaction and phone ettiquite. The office staff seems to rushed at times to deal with your appt needs and then instead of focusing on you as the patient paying their paycheck they are to busy conversating amongst themselves while you wait on them to finish their " important concersations" very tacky.

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  • Currently 4 of 4 stars
 |  Make Your Front Office Work  |  show details
by Citysearch User on Mar 11th, 2010 on insiderpages.com

I really love Dr Allen. She is patient, she listens to me, she thoroughly explains everything. Most of all I TRUST HER. The FRONT offi...

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  • Currently 2 of 4 stars
 |  FRONT OFFICE STAFF CONCERNS  |  show details
by Citysearch User on Oct 19th, 2009 on insiderpages.com

Dr. Allen is a great surgeon and physician. The front office staff currently in place at the practice exhibits a less than desirable work et...

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  • Currently 4 of 4 stars
 |  Wonderful Doctor  |  show details
Jan 6th, 2009

Dr. Allen is a very compassionate and caring doctor. Her bedside manner is great. I love seeing her and never feel uncomfortable discussing things with her. She is a keeper!

  • Currently 2 of 4 stars
 |  ICE COLD  |  show details
by Citysearch User on Aug 21st, 2008 on insiderpages.com

I like the doctor that I have. Dr. Allen she is wonderful and her assistant is great as well I had to have a procedure and they talked me th...

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  • Currently 4 of 4 stars
 |  Great Doctor  |  show details
by Allison on Apr 30th, 2008

Dr. Allen is by far one of my favorite doctors. She makes her patients feel at ease and comfortable.

  • Currently 1 of 4 stars
 |  Go to Dr. Mendez across the street! Do NOT go here you will regret it!  |  show details
by Citysearch User on Jan 28th, 2008 on insiderpages.com

In my opinion this place doesn`t even deserve 1 star. I have to say I was very fond of Dr. Walters. However, her support staff leaves muc...

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  • Currently 3 of 4 stars
 |  LONG WAIT TIME BUT VERY GOOD STAFF  |  show details
by Citysearch User on Oct 8th, 2007 on insiderpages.com

While there is some concern about the wait time which is way too long, the staff does not bother me.My doctor is Dr Allen and she is great. ...

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  • Currently 1 of 4 stars
 |  Women`s Integrated Healthcare - Grapevine TX  |  show details
by Citysearch User on Sep 3rd, 2007 on insiderpages.com

Aug. 2007. I will not return. To Dr. Allen`s credit, she is a fine doctor and I`ve been very pleased with her. However, the wait times, b...

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  • Currently 2 of 4 stars
 |  Doctors well educated, staff lacking, high turnover, long wait  |  show details
by Citysearch User on Aug 29th, 2007 on insiderpages.com

I love the care that my Dr. has provided I have had two pregnancy complications in the past 5 years and really feel comfortable with the qu...

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  • Currently 2 of 4 stars
 |  NO COMPASSION..FIND A DIFFERENT OBGYN  |  show details
by Citysearch User on Jun 25th, 2007 on insiderpages.com

I have been going to Women`s Integrated Health for several years now. I was always happy with the care until I miscarried with my first preg...

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  • Currently 1 of 4 stars
 |  HORRIBLE Experience  |  show details
by Citysearch User on Apr 26th, 2007 on insiderpages.com

I had an ectopic pregnancy - which I didn`t know until my tube was about to rupture. I had symptoms and had called Dr Coulter-Smith`s office...

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  • Currently 2 of 4 stars
 |  Good option  |  show details
by Citysearch User on May 9th, 2006 on insiderpages.com

As mentioned in the other reviews, I have experienced various ups and downs with Women`s Integrated Healthcare.Generally speaking, the s...

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  • Currently 1 of 4 stars
 |  WARNING!! DON`T TRUST COULTER-SMITH WITH YOUR PREGNANCY  |  show details
by Citysearch User on Sep 22nd, 2005 on insiderpages.com

I was a patient of Dr. Coulter-Smith with my first baby. I was due on July 1st on the July 4th holiday weekend. I was completely against...

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  • Currently 3 of 4 stars
 |  Great Gynecologist  |  show details
by Citysearch User on Sep 8th, 2005 on insiderpages.com

I have been going here for a couple of years for my general gynecologist appointments. I have been impressed at how comfortable everyone fr...

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  • Currently 3 of 4 stars
 |  AWESOME PLACE!  |  show details
by Citysearch User on Sep 7th, 2005 on insiderpages.com

I used this office for my first pergnancy and i used Dr. Coulter Smith. She was great and amazing and her nurse Jessica is just as good. Thi...

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  • Currently 4 of 4 stars
 |  This office is great  |  show details
by Citysearch User on Jul 22nd, 2005 on insiderpages.com

I have been a patient at this office for 3 years and always feel that the staff is helpful and friendly. I rarely have to wait very long for...

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  • Currently 4 of 4 stars
 |  When you want someone to do their best for you and your baby ..  |  show details
by Citysearch User on Jun 9th, 2005 on insiderpages.com

Look no further than Dr Cope`s practise,every single Dr in this practise is top class and will go above and beyond to make sure you`re taken...

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