Obstetrician & Gynecologist (OB/GYN)
11 years of experience
Accepting new patients
1625 Lancaster Dr
Grapevine, TX 76051
(817) 416-2229
Locations and availability (2)
| Summary | Patient Reviews | Credentials | Locations & Availability | Accepted Insurance |
Patient Reviews ?
Overall Rating:
3.0
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Total Ratings21 |
Total Reviews19 |
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Ratings
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Dr. Allen is friendly & pleasant. However, this doctor was not a good fit for me because I prefer my doctor to be more detailed and explanatory. I saw her during my second pregnancy & had to switch after that. The biggest reason was the long wait times. Even with an appointment I would wait between 20 - 40 minutes. Second reason for switching is that each time I called with a concern I could never get through to a live person. I'd have to leave a message & wait for a call back from the nurse. Once, I even had to call my previous OBGYN of 14 years because I knew I'd be able to spk to a live person right away. When you're pregnant & feeling pains & you call in at 8am but do not receive a call back until 4 or 5 pm, you do not feel important! I felt the practice accepted way more patients than they could comfortably handle. Customer Service at this practice was less than desireable. I felt like a number. In addition, some of the staff were very unprofessional, unfriendly, and went out of their way to be unhelpful.
Dr. Allen is top notch, she knows what shes doing and she takes as much time with you as you need. Dr. Allen respects your decisions as the patient and has amazing bedside manner. Dr. Allen makes me feel so comfortable, I trusted her with the birth of my first child and will up to my last one. I LOVE Dr. Allen.Her office staff on the other hand is something to be addressed. The office staff needs some education on patient satisfaction and phone ettiquite. The office staff seems to rushed at times to deal with your appt needs and then instead of focusing on you as the patient paying their paycheck they are to busy conversating amongst themselves while you wait on them to finish their " important concersations" very tacky.
I really love Dr Allen. She is patient, she listens to me, she thoroughly explains everything. Most of all I TRUST HER. The FRONT offi...
Dr. Allen is a great surgeon and physician. The front office staff currently in place at the practice exhibits a less than desirable work et...
Dr. Allen is a very compassionate and caring doctor. Her bedside manner is great. I love seeing her and never feel uncomfortable discussing things with her. She is a keeper!
I like the doctor that I have. Dr. Allen she is wonderful and her assistant is great as well I had to have a procedure and they talked me th...
Dr. Allen is by far one of my favorite doctors. She makes her patients feel at ease and comfortable.
In my opinion this place doesn`t even deserve 1 star. I have to say I was very fond of Dr. Walters. However, her support staff leaves muc...
While there is some concern about the wait time which is way too long, the staff does not bother me.My doctor is Dr Allen and she is great. ...
Aug. 2007. I will not return. To Dr. Allen`s credit, she is a fine doctor and I`ve been very pleased with her. However, the wait times, b...
I love the care that my Dr. has provided I have had two pregnancy complications in the past 5 years and really feel comfortable with the qu...
I have been going to Women`s Integrated Health for several years now. I was always happy with the care until I miscarried with my first preg...
I had an ectopic pregnancy - which I didn`t know until my tube was about to rupture. I had symptoms and had called Dr Coulter-Smith`s office...
As mentioned in the other reviews, I have experienced various ups and downs with Women`s Integrated Healthcare.Generally speaking, the s...
I was a patient of Dr. Coulter-Smith with my first baby. I was due on July 1st on the July 4th holiday weekend. I was completely against...
I have been going here for a couple of years for my general gynecologist appointments. I have been impressed at how comfortable everyone fr...
I used this office for my first pergnancy and i used Dr. Coulter Smith. She was great and amazing and her nurse Jessica is just as good. Thi...
I have been a patient at this office for 3 years and always feel that the staff is helpful and friendly. I rarely have to wait very long for...
Look no further than Dr Cope`s practise,every single Dr in this practise is top class and will go above and beyond to make sure you`re taken...