Dr. Keith Bonacquisti MD Patient Reviews

  • Otolaryngology Alton, IL

Overall Rating

3.5
  • 13 patient ratings
  • 3 comments

Last 12 months:

2.3 (-1.2)

13 Patient Reviews

  • Excellent
    62%
  • Great
    0%
  • Good
    0%
  • Poor
    8%
  • Bad
    31%
  • Wait Time 20.7 minutes
  • Easy Appointments
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Promptness

Showing 1 - 12 reviews

1.0 of 5
May 23rd, 2017
Wait time
15 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Attitude
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1.0 of 5
June 13th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He is a great doctor.
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2.0 of 5
July 17th, 2014
New Patient visit
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
My first visit with Dr. Bonacquisti is of mixed results. Although I believe he is probably an excellent doctor, I do not feel he spent enough time with me "listening" to me enough to evaluate ALL of my symptoms. He only addressed my immediate "chief complaint", dizziness, and did not take into consideration other symptoms I tried to explain to him, stuffiness in my ears, ears draining, static sound n my ears. He said, "Those symptoms need to be addressed at another office visit. This visit is for dizziness." The fact is my other symptoms could have lead to a different diagnosis, Meniere's disease. Not that I want that diagnosis, but I have most of those symptoms. Would be nice to have ruled it out!! I am sure he will charge me for a new patient level visit, but I most certainly did not get the attention I should have received. He was very entertaining and pleasant, but I did not go to be entertained. Being a better listener would be more important. As far as the staff and office, they were pleasant and professional! When I first called to make an appointment, they were over a month out for new patient openings. I called them back to ask to be put on a waiting list to fill cancellation slots, and they found an earlier appointment for me; this time being just a week out. I probably will not go back to see him, as it seems he is driven by the dollar. Also, I was asked to be there 15-20 before my appointment time, and spent that entire time sitting waiting. I guess this is for the patients that do not fill out their paperwork correctly or have other check-in issues.
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1.0 of 5
May 26th, 2017
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 25th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 6th, 2016
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5.0 of 5
October 11th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
March 12th, 2015
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5.0 of 5
January 24th, 2015
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5.0 of 5
August 19th, 2014
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5.0 of 5
January 19th, 2013
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
May 30th, 2012
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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