Family Physicians
25 years of experience
Video profile
Accepting new patients
2127 NW Miller Rd
Suite 121
Portland, OR 97229
Locations and availability (5)

Patient Reviews ?

Overall Rating:
2.5
  • Currently 2.5 of 4 stars
Total Ratings

9

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.8333333333333 of 4 stars
Promptness:
  • Currently 2.6 of 4 stars
Courteous Staff:
  • Currently 2.1666666666667 of 4 stars
Accurate Diagnosis:
  • Currently 2.2857142857143 of 4 stars
Bedside Manner:
  • Currently 2.4285714285714 of 4 stars
Spends Time with Me:
  • Currently 2 of 4 stars
Follows Up After Visit:
  • Currently 2 of 4 stars
Average Wait: 20 minutes
Some ratings provided by DrScore.
  • Currently 1 of 4 stars
 |  Inadequate commmunication of vital health information  |  show details
Oct 25th, 2012

Dr. (Keith) Miller performed a poor job as the primary care physician for my father, for whom I am the primary caregiver and custodian. I rate this based on our own recorded observations and have divided it into three categories:1) Doctor communication (and clarity thereof) with the pt (patient) and those legally responsible for caregiving.2) Professionalism of office staff3) Doctor willingness and completeness of communications with other doctors providing care for the pt.*Note* Our information was similar to information found on other doctor review sites.1) Dr. Miller seemed to not realize that elderly pts needed more attention to whether or not his pts will comprehend and carry out his instructions (i.e. written and verbal communication with not only the primary pt, but also those legal caregivers/family members for the pt). On three separate occasions he provided information to an elderly pt with dementia and no one else. Not indicative of a medical professional used to dealing with the elderly or those not of sound mind.2) The office staff for Dr. Keith Miller, clearly did not place pt and family needs (within legal bounds) as a priority. As another pt so eloquently stated, "In this day and age an understanding and aware front office staff is vital for patient support. This staff appears to either not have adequate training or qualified supervision for the task of providing compassion." A severe statement with which our family agrees.3) On several occasions we had issues with Dr. Miller communicating with other physicians in a reasonable amount of time. Several times this resulted in calls from the physician expecting to hear from the doctor letting us know that Dr. Miller had not contacted them yet.Finally, is Dr. Miller a nice person? As far as we can tell he is. However this might not be enough for someone needing serious medical attention for their elderly family member or friend. It might be more appropriate (important) to ask if he is attentive to the needs of his patients.

  • Currently 1 of 4 stars
 |  Not attentive to needs of elderly patients  |  show details
Oct 12th, 2012

Our family had serious issues with regards to Dr. Miller and his poor handling of information sharing between an elderly patient and his wife and legal caregivers. We were warned of this shortcoming, so some of the blame falls on us for not being prepared, however it should be known that this doctor has a history of not providing written documentation with clear and concise instructions (which he should have also gone over with the patient prior to the end of the appointment). This makes follow-up care and attention extremely difficult and is not indicative of a medical "professional" who is prepared for working with the elderly and perhaps those who are not too clear-of-mind. All-in-all we were very disappointed with not only the doctor and his lack of follow-up care as well as the front desk staff.