Dr. Keith Edwards MD Patient Reviews

  • Internal Medicine Mount Vernon, NY

Overall Rating

3.2
  • 10 patient ratings
  • 2 comments

Last 12 months:

1.7 (-1.5)

10 Patient Reviews

  • Excellent
    40%
  • Great
    0%
  • Good
    20%
  • Poor
    20%
  • Bad
    20%
  • Wait Time 49.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 10 reviews

1.0 of 5
September 11th, 2016
Worst receptionist ever
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Made appt sat waited over 2hours. Reception non apologetic no courtesy what so ever filled out paper work and still asked me about insurance when its on paper and she had cards. Told her she should of said the doctor was running behind than people can be aware. she talk to patient rude. She only works with one Dr you dont know if hes behind or not let people have an option to stay or reschedule. This idiot says i cant tell people what to do i dont know people diagnosis. What does that have to do with you says ladies and gentlemen dr is behind and please be patient may go get something to eat come back in 20 min. She said nothing and just had attitude. Never again will i come back to this office disnt even get to see dr because she disgusted the heck out of me.
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1.0 of 5
September 10th, 2016
Housekeeping Director
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
I had an 11am scheduled appointment which turned into a 2 1/2 hour wait. I filled out there registration form thoroughly and was called up an hour later and asked which insurance is which. Primary insurance or secondary, It was clearly stated on the form. There was not any customer care explaining the wait period. And apparently she was not aware that the one doctor in the office spends up to a half hour at a time with his patients. So scheduling should have been do in accordance with the number of patients and wait time..... Know your job!
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3.0 of 5
March 1st, 2017
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2.0 of 5
April 27th, 2016
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5.0 of 5
April 1st, 2016
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5.0 of 5
November 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
June 26th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
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5.0 of 5
June 3rd, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
March 9th, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 18th, 2014
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