Overall Review

2.2
  • 6 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 2.8)

2 Patient Reviews

  • Highly Satisfied
    17%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    67%
  • Wait Time 23.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

4.0 of 5
May 4th, 2011
Dr. Moore is Good, Office Staff needs improvement
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Overall I liked Dr. Moore, but the office staff is not friendly and they did not make me feel welcome or comfortable. Dr. Moore spent a good amount of time with me and explained in details the findings of my tests and he did set up follow up. I had a procedure in the East Lake Underhill Surgcial Center and Dr. Moore was on time and informed my family immediately after the procedure. The Lake Underhill office is much nicer than Oviedo, but both are good locations. I have no complaints, just a recommendation that he coaches his office staff to work with patients in a better manner.
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1.0 of 5
March 10th, 2011
Poor--horrible
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very unprofessional staff-lack rapport and will not return phone calls regarding patient information. In addition, this office charges you money for copies of your blood test results and/or any medical records. I had problems getting the staff to return my phones and Dr. Moore never followed up or communicated my results of my lab tests--even after I requested it several times. Office wait was over 30 minutes. Most scary part is that the staff left another patient's paperwork on the counter when I was checking out exposing their social security number. Facilities were dirty in both locations.This doctor not recommended.
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