Overall Review

4.2
  • 18 patient ratings
  • 3 comments

Last 12 months:

4.0 (-0.2)

3 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    39%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    11%
  • Wait Time 10.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
July 2nd, 2015
Dr Ratzlaff
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He was a good Dr I didn't like the nursing staff I didn't think they really cared for patients and the office is all about money
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4.0 of 5
March 24th, 2014
Good Doctor, Poor Staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Ratzlaff has good bedside manner which I find rare these days and I truly appreciate that aspect of his care. I feel he listens to my concerns as a patient and is willing to work with me. During my visits with Dr. Ratzlaff I feel encouraged and I typically leave my appointments feeling as though he has worked worked with me to create treatment plans that will work. Truth be told Dr. Ratzlaff has delivered solid (positive) results. However, I've had nothing but difficulty in dealing with Dr. Ratzlaff's nursing staff. They do not communicate well prior to, during, after, or in between visits. I feel very discouraged and frustrated each and every time I deal with them. Whether its requesting paperwork to be completed, refilling prescriptions or trying to communicate with the Dr. in between one of my scheduled appointments I have developed a resentment that makes me consider seeking another health care provider for myself and my family. I'm a 37 year old male with a wife and three kids, and after my past year and a half under Dr. Ratzlaff's care I'm considering seeking other options in the Olathe, KS area.
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5.0 of 5
January 27th, 2011
Dr Ratzliff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My experience was ok, nothing special, but when he examined my two foster daughters who were 12 and 14, his rating soared with me. he was excellent with these children.
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