Dr. Keith Rich MD Patient Reviews

  • Neurological Surgery Saint Louis, MO

Overall Rating

3.8
  • 11 patient ratings
  • 5 comments

Last 12 months:

4.0 (+ 0.2)

11 Patient Reviews

  • Excellent
    64%
  • Great
    9%
  • Good
    0%
  • Poor
    0%
  • Bad
    27%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 21.2 minutes

Showing 1 - 11 reviews

5.0 of 5
June 12th, 2017
March 9, 2017
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Rich is amazing. Not only is he a great technician but he is a very compassionate man. Uncertainty is the scary part of this process. He took the scary part away by anticipating my questions and ensuring I had answers ASAP. His staff is equally attentive. He made a very scary situation less so. I am a fan.
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1.0 of 5
November 11th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Check in time for biopsy 0900, did not go to pre-op until 1300. Post-op, very vague and ambiguous. Abnormal cells, but needed pathology to determine treatment. Patient require 24/7 care, but not why or what to expect. Found out a week later, seizures are possible. Provided pathology of glioma, but not the grade. He only does surgery, oncologist will provide more info on tumor.
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1.0 of 5
March 30th, 2016
Beware!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
On first visit, you would think he is the best guy for the job! He really can talk the talk! After he does his job though, he's DONE WITH YOU! He has a serious God complex! Don't you dare tell him you still feel ill on your follow up visit because, if you do, he will throw a fit and make it all your fault! This man does have good hands but NOT good follow up care!! BEWARE
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5.0 of 5
March 29th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Excellent personality, as well as a great surgeon. He takes time with youyou, explains so you understand, and shows hehe really cares. Wouldn't go to anyone else.
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5.0 of 5
January 13th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Rich is amazing! Thanks to him my Dad is still here.
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5.0 of 5
May 14th, 2017
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5.0 of 5
May 14th, 2017
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4.0 of 5
December 26th, 2016
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1.0 of 5
March 17th, 2015

5.0 of 5
October 13th, 2014
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5.0 of 5
October 8th, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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