Dr. Kelleen Fitzgerald MD Patient Reviews

  • Internal Medicine Atlanta, GA

Overall Rating

4.4
  • 18 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.6)

18 Patient Reviews

  • Excellent
    72%
  • Great
    6%
  • Good
    6%
  • Poor
    17%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 15.6 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

3.7 of 5
November 27th, 2013
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Fitzgerald has been a wonderful doctor for me for about 10 years. She is smart, great bedside manner, interested in me and my questions and concerns. Unfortunately, the administrative and nursing staff have been another story. I have had multiple issues with them over the years ranging from incorrect prescriptions sent to me, lack of follow up when asked to speak to a nurse and I am always rushed by the staff on the phone. I find them to be patronizing and unconcerned about customer service. It seems to be no sweat off their back if someone is upset, sick or needs help. I also can't believe they have no on call doctors around the holidays. I called on Wednesday before thanksgiving and clearly sound sick. They told me they are booked for the day and closed the rest of the week and that I should go to the ER. I am tired of their rude office staff and have decided to find another doctor. After 10 years, it's not what I want to do but I could never speak to my clients that way and have decided the staff is not worth the effort to get to Dr. Fitzgerald.
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5.0 of 5
March 26th, 2013
excellent Dr
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I am very pleased with my new Dr.
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5.0 of 5
September 20th, 2012
Wonderful Doctor
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Fitzgerald does not work full time because she is raising a family, so it is a little difficult to get in to see her quickly. Beyond that she is awesome!!She always explains and takes the time to ask questions She is not an alarmist. All in all a very favorite doctor.
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5.0 of 5
June 30th, 2017
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4.0 of 5
January 6th, 2016
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5.0 of 5
October 28th, 2015
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5.0 of 5
April 27th, 2015
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5.0 of 5
December 3rd, 2014
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5.0 of 5
November 12th, 2014
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2.3 of 5
October 29th, 2014
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5.0 of 5
October 8th, 2014
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5.0 of 5
August 14th, 2014

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