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Dr. Kellie Butler Is this you?
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
20.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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14 Ratings with 3 Comments

1.0 Rating

June 10th, 2015

Save yourself - find another doctor

Dr. Butler is efficient to the point of being impatient and rude to the client. I called with follow up questions when I found out they didn't a run a test I requested, and when the doctor called me back she was condescending, rude and told me she didn't have time to talk to me (even though her office had called me).

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 12th, 2011

my experience was very good and I would highly recommend her to my family and friends.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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1.0 Rating

November 18th, 2009

The worst office visit I've ever had

My appointment started off rocky b/c the office staff who confirmed my appointment 3 days previous didn't have me in the system when I arrived. The staff seemed agitated and angry over the mistake but took no effort to apologize for mix up. This rude behavior took me by surprise. However, they quickly called me in which I appreciated. Then, unfortunately, I had to meet with a rushed Dr. Butler whose demeanor was somewhat aggressive and agitated as well. Since it was my first visit, I needed to discuss birth control options, STD testing and the Garnasil vaccinations along with getting a Pap which the office was aware of. When I asked questions about birth control such as What does high dosage and low dosage of hormones mean? I received a brush off from Dr. Butler saying You dont need to know what that means as she was rushing on to the next topic. Considering she was suggesting I take YAZ, a drug that is been very controversial in the media lately, I thought perhaps I did need to know more. When I asked to be STD tested since I was starting a new relationship with someone, she absolutely refused at first to order them. She said it wasnt ethical to order STD test when I had only had one other sexual partner. She eventually agreed after some argument. This concession came only due to time restraints on her end. If my insurance company is covering a test and I have concerns about my health, its confusing why my doctor wouldn't a least be open to the possiblity. The appointment only went from bad to worse once she actually started doing the examination which was very painful. I didnt have pain with my previous gynos. Dr. Butler scolded me when I started getting teary saying This should hurt that bad, its a simple examination. Sadly, I receive more patience and compassion from strangers I sit next to on the train each morning. As a patient and customer, it makes me wonder what exactly Im paying for? Ive since started with a new doctor and I would encourage all women of Chicago to avoid Dr. Butlers office.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 13th, 2016

5.0 Rating

November 24th, 2016

5.0 Rating

December 1st, 2015

1.0 Rating

August 3rd, 2015

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

4.0 Rating

March 4th, 2015

5.0 Rating

February 3rd, 2015

5.0 Rating

November 12th, 2014

3.7 Rating

July 1st, 2014

5.0 Rating

May 27th, 2014

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