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Very thorough..... She is compassionate and takes time with each patient.
Probably the worst doctor I've ever been to. Her staff is trained to sell you on every possible thing in her office. They even lie to get you to buy it. Dr. Burkenstock also diagnosed me with a sluggish thyroid. I had never heard that from any other doctor I've been to so I was automatically skeptical. She quickly prescribed me meds and a few days later I went to an endocrinologist to verify. He told me there was no signs of any thyroid issues. Dr. Burkenstock and her staff are a joke. Never go.
She figured out my cause of constant tiredness and fatigue, thinning hair, always freezing (in Louisiana!) Other MD s told me I was fine...a combination of low thyroid in more than one "area" of my thyroid as well as low vitamin d and b12 And my low hormones.
Knowledgeable and caring. Had a little wait but, worth the wait...
Excellent doctor. Great experience with very caring staff
In it for the money
She is a good doctor and has been able to help me, but there is a long wait every time I see her and she puts me on vitamins/supplements that I have to buy from her - not covered by insurance. The vitamins are well made and good, but you have to watch it because she will have you on tons of stuff.
She changed locations and staff a couple of years back and has gone downhill dramatically. Avoid.
I just had to say that I have been having trouble with my thryoid for years and every single doctor I went to said there was nothing that could be done. Dr. B started me on 2 different medications and that has resulted in more energy, swollen thyroid glands decreasing, balanced period flow, etc. She knew exactly what to do and it has helped me tremendously. I went in feeling ill once and her nurse followed up with me to make sure everything was okay. I liked that. My wishes are that it doesn't take as long to see her and that she tells you when it is time to come back. Some times I don't know when I should come back to get checked again.
For those who want the short version: Dr. B's AWESOME, Knowledgable, Articulate, Caring and extremely EFFECTIVE as my Doctor! For those who want to know why: Dr. B has impressed me for years, causing me to refer family & friends, most with insurance or Medicare but some without any insurance. We all agree - She is the smartest, most current well informed doctor we have ever been blessed to have. Her attention to my overall health is incredible. Making sure I'm healthy and feeling good seems vital to her. I never feel rushed (I have an ortho that shakes my hand, injects my knee and is out within 3 minutes, unless I GRAB him and make him stay and listen to concerns. He even runs late) I really don't mind waiting a few minutes certain she's giving everyone the same care & concern I receive when she enters the room. Whether annual physical, health or cosmetic concern, her questions are poignant, intuitive and caring. Her testing and treatments always leave me feeling as if I am treated like family and not just a number. She has seen me through childbearing to menapause! She knows her patients! I was amazed to read some of these reviews. I've spoken with so many patients in her waiting room over the years, all agreeing and singing Dr. B alcolades, even traveling to her northshore when needed. I think our society all too often is quick to complain, but those who are pleased all too often forget to say "Thank You"...so please indulge me as I thank Dr. B. Dr. B I hope you see this one day, but please know I am forever grateful for your keeping me going all these years and adding such great quality to my life, my family and so many friends who are all patients! So you know who this is, I'm the one who came to you years ago, who was told by another MD that the only reason I complained about migraines was because I was "a weak sister"...Thanks for removing that stigma from my heart and teaching me I am NOT a "weak sister" but more importantly, you treated me as a person and my health issues!!! THANK YOU!! I suggest make an appointment and see for yourself!!
I also have known Dr. Burkenstock for many years and, quite frankly, am amazed at the negativity expressed here. She is an extremely intelligent and the most compassionate physician I know. (Sometimes I think the crazy patients of the world shouldn't be allowed to use a computer!) Shame, shame on anyone who would bash a doctor who only tries to help patients and has a heart of gold. Those who say these terrible things have obviously never taken the time to get to know Dr. B.
Dr Burkenstock is the most professional and sincere doctor my husband and I have had the privilege to seeYou might have to wait a bit longer to see her, but she gives you her undivided attention and time when she sees you. We have quite a few health problems, and she sees that all of our health issues are discussed , treated and followed up with further testing and consults to ensure our medical needs are met. As we age, many doctors do not want to take time to listen to all of our health issues and concerns, but dr b does. Anyone would be lucky to have such a caring professional overseeing their medical care.
just moved here from Floridahad chest infection .Was seen the same day and was treated. I trust this doctor, she was empathetic and professional.
Very hard to get in touch with. Only in Metairie office 1 day a week.
very poor results! spent a lot of money for a little botox that did not work at all - if anything, i just looked deformed!
I have been a patient of Dr.Burkenstock for many years, and after reading these horrible insults to Dr. Burkenstock, I have to ask you, Do you really live in the world of fast foods, drive in and out? Everyone knows when they go to a physician that they will usally wait a little bit of time.The staff as well as her new nurse practitioner and Dr.B are so professional. Their sunny manner and caring attitude is one of the reason, why I return to her as my physician.Nothing is perfect in this world as we all know (911), but stop with the bashing and if you are not happy, go some where else. She shouldn`t be bashed if you are waiting or nothing goes your way!!!All the paper work is signed before you are seen, (HIPPA) forms, so don`t start this lie, because all physicians are obligated to do this. And for the individual that thinks she knows the hippocratic oath it is " TO DO HARM", Dr. Burkenstock is one of the greatest physcian that practice. As a retired physican myself and cardiologist, I would have Dr.Burkenstock as my Internist anyday of the week.All the people that are wanning, get over yourselves!!!!!!!
My husband made an appointment as a new patient. Explained in dept his medicines he had been on and all symptoms as to why he takes them, for this he saw the nurse practitioner. He then was scheduled for blood work and EKG, in which he did, then told to come back to review his resultsagain saw a nurse practitioner. The nurse told him dont worry we are taking over all of your prescriptions. No other information was given to him, no HIPPO form to fill out to get his history from the previous doctor. Then, when his prescription ran out (and this is dangerous) he called and called and no one ever answered his calls. I called the receptionist directly and finally got her and told her what happened. She told me he was still due for an EKG, which was already done, and made him an appointment the following Monday for him to see the doctor about his EKG and his prescriptions. He once again, saw a different nurse practitioner (not the doctor) who refilled the prescriptions after I had the HIPPO forms faxed over (which should have been given to him the first time he visited them). He had to pay a co pay once again for the same thing the first nurse practitioner didnt complete. Im very upset and very disappointed in this staff. Again I stressfourth time going to the office and still has yet to see the doctor herself.
Tina, Thank you for taking the time to review this issue with me by telephone. As we discussed your husband came to our office initially on 2/15/2012 and met with the nurse practitioner. His second appointment was with me, Dr. Burkenstock on 3/23/2012. He stated to me at this time that his psychiatric physician would continue to write his medication for his anxiety and so there was no need for a HIPPA, I apologize if we confused your family. His third visit, today 4/23/2012 was with the nurse practitioner where he asked that we now write his medication. We have provided these anxiey medication prescriptions for him earlier today. We strive to help each patient and serve our clients well. I am happy to meet again with your husband free of charge, and you are welcome to join our meeting. Respectfully, Kelly Burkenstock,M.D.
I have been a patient for over 3 years now but I need to switch. I love her and feel she is an excellent doctor but you can't see her but once a year unless you want cosmetic procedures. When you do, you wait. Once I was there over 6 hours for an 8:30 a.m. appointment. I was finally seen at 1:45 in the afternoon. If I had not needed the refills so badly on my blood pressure medicine I would have left. While I think she is an excellent doctor. She goes way over board with ordering stress tests once a year along with all the other ultrasounds, and other testing they want to do. Then the blood work, it is every 3 or 4 months. I understand every 6 months but when everything is just fine with all of your levels this is excessive. It is like I am constantly taking off work for their testings, blood work, etc. The staff is also very unprofessional.
Dr. Burkenstock is the most personal doctor that I have ever been too. She treats her patients with TLC and makes sure that they are completely satisfied with her work.I recomment her to all my family and friends.
i have been to this office 3 times and every time I have waited over 2 hours to be seen no matter if i'm the first patient or the last patient!! The staff always has an excuse for her but its all bull!! i will never go again!!
Having been a patient of Dr Burkenstock for 11 years, she has become a part of my life that I would never replace or change. Her bedside manners are far from the redundants of most doctors that I have seen. She takes her time during my office visits and always makes sure that all my questions and concerns are answered.
I should have read this first before finding this Dr. who I have yet to see after 3 vistis I have great insurance but for some reason it always seems to have extra cost like 800 work of blood work to the get a bill from the office in the mail as well. The office in Metairie looks bad it has not been updated the elevator is a death trap and they have buckets in the hall way for the drops of water
I had a special event coming up, and called their office with a short time frame. They were able to work me in.I had some facial damage from an accident,and I Dr. Burkenstock was so understanding of how I felt. She treated me that day, and I could not be happier with the results. I am a patient for life.
Booked a couples retreat at Azure Spa which is upstairs from Dr. Burkenstock's medical practice. Staff was kind and friendly. Our massages were top notch. My wife got her complimentary consult with the esthitician and has booked her first facial. I would recommend azure Spa to anyone looking for that true "SPA" experience. Kudos Dr. Burkenstock!
Dr. Burkenstock is extremely bright. She listens and provides a variety of options and talks them over with you. I went back after getting some face stuff done and she was more than willing to address and correct my concerns until we got it right.
My Fiance goes to Dr. Burkenstock so I decided to try her. What a mistake! ( I too, never saw her...just her nurse practitioner). Anyway, they knew I was a CASH patient and lured me in with a "one-time special" that included all tests and blood work. When I came back to get my blood work done they made me pay an extra $220...then they wanted "another office visit fee" to "talk about" my blood work. In addition, when I needed a refill on a prescription (that was taken for years on a regular basis), they said to just have the pharmacy call it in...guess what...when the pharmacy called, the office told her I needed another appointment.Beside the fact that they were nickel and dime-ing me...they really showed me their lack of competence level when my fiance asked for a Genetic Test to test for the Cystic Fibrosis Gene to find out if we can have children (I have Cystic Fibrosis so I already carry the gene) When he asked for the test, they wouldn't give him one, and they told him that it was not necessary...that if he didn't have Cystic Fibrosis in his family that our kids wouldn't have it. Just to educate anyone reading this, 1 in 30 Americans carry the "CF" gene and since I am have CF, if he carries the gene, our children would have a 75% chance of getting CF...so of course it makes sense not to bring a child into the world with such a chronic and deadly illness...Why would a Doctor (or Nurse Practitioner since Dr. Burkenstock is never there) tell a patient such false information and shoo him out of the office. I called and gave them a piece of my mind.Needless to say - STAY away from Dr. Burkenstock's office., Also, my Fiance used to wait hours in the waiting room AND weeks to get an appointment.
Needed appt. right away for infection. Dr Burkenstock's staff got me in same day to see her.Not only treated me that day, but ordered bllod test to confirm.Turned out blood showed different strain. Dr. Burkenstock changed prescription and may have saved my life by going that extra step.Thank you so much.Went back and toured spa and bought my wife a g.c. That spa is Heaven. Staff upstairs was very knowledgable and explained different "sevices" as they called it. Thank You again Dr. Burkenstock. I will definitely recommend your medical services and spa services to everyone i know.
after 10 years of wondering and visiting many physicians Dr Burkenstock diagnosed my condition, began vitamoins & medication and I feel better. problem solved!She is smart, shelistens and she cares- a rare combination
Misprescribed and Misdiagnosed.
Dr. Burkenstock is a very caring Doctor. She really took time to answer all of my questions and make me feel at ease. I feel very fortunate to find a doctor who has the knowledge she has. I am so appreciative to her. She is such a good person and an exellent Doctor. I recommend everyone I know to her. I them to have the same great experience I did.
I HAVE ONLY BEEN WITH DR. BURKENSTOCK FOR 1 YEAR. I WAS ATTENDING TULANE UNIVERSITY FOR 5 YEARS. I SUFFFERED WITH MULTIPLE DIFFERENT SYMPTOMS. THE DOCTORS AT TULANE COULD NEVER TELL ME WHAT WAS WRONG WITH ME. I SEEN DR. BURKENSTOCK AND WAS DIAGNOSED WITH EVERYTHING YOU COULD THINK OFF. SHE TREATED ME WITH PRESCIPTIONS AND I HAVE NEVER FELT BETTER IN MY LIFE. EVERYDAY I GET COMPLIMENTED ON HOW GOOD I LOOK. I LOST 50 POUNDS AND HAVE MY DIABETES UNDER CONTROL.
Dr. Burkenstock works wonders both with my husband, and my daughter. She has been taking care of my family's health for several years now, and we never had a bad experience with her or her staff members.
Dear Prospective Patients,I have always had to wait over an hour to see this DR, due to her constantly booking cosmetic appointments during patient visits.The office and nursing staff lacks any and all courtesy, with the exception of one of the nurses and a couple of the aestheticians.When I expressed my honest feelings about how a procedure went and its divergence from my expectations, I was treated with disrespect by the nurse, the office staff, and Dr. Burkenstock.I had been warned that the supposed "DR Office" was no more than a cash machine (evermoreso evidenced by their "cash only" and "pre-pay" policy for payments of your co-pay, even though the DR. may never get to you) but unfortunately; I had to find this out for myself.Although Dr. Burkenstock has graduated from Medical School only 14 years ago, she seems to have forgotten the phrase, "I will practise my profession with conscience and dignity; the health of my patient will be my first consideration" of her Physician's oath.Do not be fooled; do not waste your money, and I urge you to go see a true Doctor, one who respects your time, money, values, and opinion by expressing the expected Bedside manner of an internal physician.
I developed a very painful kidney infection and my regular internist could not see me for 4 days. So I found Dr. Burkenstock's office and they agreed to squeeze me in at 8am the next morning. I would say bad things about her bedside manner, except that I never saw her. I saw Allyson, her nurse practitioner. First - I want to know why I had to pay a full co-pay for seeing a nurse who isn't a real doctor. Second - I want to know why they insisted on doing an EKG on me when I am complaining of symptoms consistent with a kidney infection. Third - I want to know why Allyson used her bare hands to look up my nose with the scopey thing AND then used the same scopey thing to look in my ears!!! No covers were placed over the end that she stuck into my nose and ears and how do I know that it was cleaned after the last time she did this to someone??? Lastly - I want to know why I walked out of there with the following tests scheduled: ultrasound of my heart and coratid artery, scans of my thyroid, stress test, and a full panel blood work up. I AM 29 YEARS OLD AND I JOG 3 TIMES A WEEK AND EAT HEALTHY!!!! I am not overweight by any standards. I just wanted someone to give me antibiotics for the kidney infection that I knew I had!!! Needless to say I cancelled all of the appointments they scheduled and WILL NOT BE GOING BACK. I am telling everyone I know about my experience with them.
After over five visits of waiting two hours for Dr. Burkenstock to see me for my appointment I realized she just doesn't care about her patients. Didn't matter if I was the first or last patient of the day, the wait was always 2 hours or more! She always seems cofused and doesn't pay attention to what I'm saying. Twice she has written me the wrong prescription!
She is nothing but a money making machine. She could not care less about her patient's concerns. If you go to her for questions other than laser/skin procedures, she will quickly try to get done with you. As even for skin/laser related issues, she is not even dermatology certified.
I was a patient of her's for approx 1 year - never saw her. I made appts to see her and she never showed up. guess she as too busy giving Botox injections to travel to Metairie to see insurance patients. Good luck if you have her as your dr - I left and couldn't be happier!