Dr. Kelvin Mai DO Patient Reviews

Overall Rating

3.3
  • 12 patient ratings
  • 8 comments

Last 12 months:

no change

8 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    33%
  • Wait Time 23.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 8 reviews

1.0 of 5
September 29th, 2016
Unprofessional doctor
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
They gave me a time to be there and when I was waiting for an hour doctor finally came in to see me while putting on his jacket. And says to me that he was going home he was done for the day then told his nurse to just give me some pain pills and send me home. I went back over a couple weeks ago for a bump on my eye. Waited over an hour again for him just to come in the room. He stares at me for about 30 seconds and he tells his nurse what he thinks it is. This thing on my eyes been bothering me for about a year now but what got me was the next thing he says. Well will be sending you a paper in the mail if it ain't there in two weeks just call us back and we'll send it out again. What the heck? I said to him 2 weeks he looks at me with the angry face and says this is not an emergency. were going to send you something in the mail and you don't get it in 2 weeks call us and we'll make sure we put it in the mail. It's been over two weeks. He was saying stuff that I already knew all I wanted him to do was to help me in both situations.he is very unprofessional. . His body language just shows that he doesn't care for the people just the money quick money. And no follow-up at all
Was this review helpful? Yes No

5.0 of 5
September 10th, 2014
pt
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been his patient for 5 years and watched his weekly medical education tv show on VBS 57.6 every Monday 7 pm to 8 p.m. He is very passionate and caring, answer all your questions even the tough and sensitive ones. I have never heard him trash about other doctors. I met his father in the office. His father is very nice, gentle and quiet. His office is now kind of busy, waiting a little bit longer than before.
Was this review helpful? Yes No

1.0 of 5
January 26th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Kelvin Mai likes to get blood so he could bill. The care is bad.He often forgets things. Sometimes, he speaks to himself. I think he may have metal problem.
Was this review helpful? Yes No

1.0 of 5
January 6th, 2014
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Ordered a lot of lab tests. Lack of knowledge and did not appear to know what he was doing. I changed my mother to Dr. Co's group and much happier.
Was this review helpful? Yes No

2.0 of 5
June 4th, 2013
Rude
Wait time
5 minutes
The staff and Dr are quite rude, definitely not friendly at all.
Was this review helpful? Yes No

5.0 of 5
November 10th, 2012
Patient
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr is caring, compassionate with elderly. accurate at diagnosing my problem. Spend time to listen to me. Overall superb service.
Was this review helpful? Yes No

5.0 of 5
March 2nd, 2010
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mai is very patience to listence when I talk. He always take care good of me and find out where the problems come from to cause the pain. He is a good doctor I've ever seen.
Was this review helpful? Yes No

5.0 of 5
January 27th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
passion and caring
Was this review helpful? Yes No

Nearby Doctors

Dr. Kelvin Mai, DO is similar to these 3 Doctors near Santa Ana, CA.

Doctor

Dr. Mercedes Tomioka

5.0 of 5

Doctor

Dr. Archana Shah

23 years experience

4.8 of 5

Doctor

Dr. Roxanne Stallworth

10 years experience

be the first to rate this Doctor