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Kenneth A Berlin MD Patient Reviews

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Overall Review

3.7
  • 20 patient ratings
  • 6 comments

Last 12 months:

1.5 (-2.2)

6 Patient Reviews

  • Highly Satisfied
    55%
  • Satisfied
    15%
  • Neutral
    0%
  • Dissatisfied
    5%
  • Highly Dissatisfied
    25%
  • Wait Time 10.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
February 11th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Berlin is an excellent pediatrician! He will take every step necessary to find out what is wrong with your child. When my daughter was an infant, she was having trouble with her stomach. He sent us to the hospital for x-rays and told us that Children's Hospital in Boston would reach out to me to schedule an appointment for her to see a specialist. Before I parked my car in the hospital parking lot, Children's Hospital was on the phone with me scheduling an appointment. Anytime my child is sick, he will follow up with me the next day to see how she is doing. If she is not better, he sees her again right away. He discusses everything from symptoms, to effects of medications and treatment plans with you. My daughter and I are very lucky to have him as a pediatrician!
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5.0 of 5
February 12th, 2011
excellent doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would recommend Dr. Berlin to any of my friends. In fact, all of my friends in the area and my sister-in-law all bring their children to him. He keeps up with the latest research and is always updating the equipment in his office. He does all the testing in the office, so no bringing the kids elsewhere for blood tests. We had several pediatricians before Dr. Berlin and we would never change again. He's great!
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4.0 of 5
September 3rd, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Berlin has cared for all 5 of our children. He's exception in every way. The only thing I think could be improved upon is the office environment. If I get an early morning apptmt I see one of the nurses vacuuming, but beyond that the exam rooms and waiting room never look like soap has touched them. He needs to be reminded to wash his hands before touching the children. He has gone from touching in the baby's diaper to touching the exam equipment, to putting his finger in the baby's mouth, and then typing on the computer keypad - all without any handwashing whatsoever. We love everything about him otherwise. Wait time is seldom longer than 10-15 minutes, he is very thorough and easy to get along with, he's professional, always available and often even answers the phone himself, and follows up with a phone call the day after any visit. He never has a replacement doctor and even works a few hours on weekends - he's always available.
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1.0 of 5
July 14th, 2010
Not my regular MD
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had to go in for an appt. when my 11 month old was sick (his regular MD's day off). The music was blaring in the examining room, he answered a phone call in the room without excusing himself, he never once looked at my child in the eye, just me, but that is NOT how you gain trust with your little patients. Overall a poor visit and I would NEVER go to him again!
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5.0 of 5
September 1st, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Berlin is a great pediatrician. He is forward and serious but is very good with the children and is the only doctor my son is comfortable with.
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5.0 of 5
August 25th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Berlin is straight-forward, a little on the very serious-side, but awesome. One time I missed an appointment for my daughter and I called on a Saturday if I could reschedule and he asked if I could come in that day! He also always calls the next morning after the visit, which I think is great because it shows he cares. He's a great doctor!
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