Dr. Kenneth Farber DO Patient Reviews

  • Family Medicine West Chester, OH

Overall Rating

3.9
  • 20 patient ratings
  • 6 comments

20 Patient Reviews

  • Excellent
    65%
  • Great
    5%
  • Good
    0%
  • Poor
    10%
  • Bad
    20%
  • Friendly Staff
  • Promptness
  • Wait Time 7.9 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
September 27th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Even though I live a 40 minute drive from Dr Farbers office, it is absolutely worth it. They are uncommonly prompt and friendly. And when I say prompt I mean I have never waited more than five minutes MAXIMUM to be seen.
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1.0 of 5
February 23rd, 2015
unhappy patient
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Receptionist MARY is the rudest, most impolite person. She should find a new job. Does not answer the phone properly and is rude and talks back to patients. I will be finding another doctor due to her actions. Customer service and respect and proper telephone etiquette would help, but some people are set in their ways and can't be taught.
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1.0 of 5
August 22nd, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
When I first started seeing him (about 14 years ago), I thought he was great. He took time, was kind, and listened. He was nicer with the Mercy group. Now, he does not seem to listen, He barely seems interested at all. The staff used to be great, now the new ones are rude, and have no clue about customer service or privacy. And the one name Raeanne, who answers the phone, needs to learn how to respond to patients calling in. I would leave my name, but I haven't found another doctor yet - but I am looking.
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1.0 of 5
March 4th, 2013
Drs. Staley, Hans, Farber
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
This is the rudest practice I have ever dealt with! I would not even give them one star, in most of these categories.
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5.0 of 5
November 20th, 2009
Good experience
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
August 9th, 2009
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
doctor seems to brush off your problem
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1.0 of 5
May 5th, 2016
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4.0 of 5
April 20th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
February 17th, 2016
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5.0 of 5
December 10th, 2015
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5.0 of 5
October 17th, 2015
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5.0 of 5
April 14th, 2015
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