- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Kenneth Hsu?
December 22nd, 2015office refused to correct error in billing. Charged my insurance company for wrong billing code!
Dr. Hsu and Stacey are great- his billing department- Ashley is not so great or knowledgable. I reached out several times advising that i was billed incorrectly. She claimed I did not meet my deductible. I was charged for a surgery instead of a check up. my insurance company was charged $3k for Dr. Hsu inserting the scope in my nasal cavity. I was billed incorrectly. When I told Ashley I would take legal action if this is not corrected, she refused to speak to me. I shortly received a letter saying I cannot receive service anymore. I would not recommend this office because of the incorrect billing which cost me double!
May 2nd, 2014His Office Sucks!
I was sent here on a referral - personally called and set the appointment. When arriving - was rudely told I was in the wrong place and with the wrong doctor. Was told I would have to reschedule and could not be worked in. As I stood there, another patient came in WITHOUT an appointment and was immediately given access. This guy may be great - but his office sucks. Very unprofessional, rude.
February 7th, 2014Awful service and not attention
Doctor office has a sign everywhere saying Not cell phone inside their office and when going to see the doctor he let me waiting in the chair where he was examining me several times to answer text and calls that obviously was not emergency as he was laughing about it and did not put enough attention to my symptoms or medical history. Staff was awful.
September 17th, 2012
September 12th, 2012
Being that I had this ENT problem for over 2 months Dr. Hsu was very thorough. I was placed on an antibiotic and a steroid and other things and then was told that I would need a CT scan done of my sinuses after the course of the meds were done. Also was told that I would need to have an audiogram done after the CT scan and we would proceed from there. Dr. Hsu was very hands on and took the time to listen to my concerns and his PA was absolutely wonderful! They do return calls that day and do care very much about their patients. Would highly recommend this doctor!!
November 19th, 2010
November 16th, 2010
July 2nd, 2010Best ENT
Dr. Kenneth Hsu is an amazing ENT. He was so concerned about my care. I appreciated him so much and absolutely recommend him. He gets 10 stars from me. I wish all doctors whe that concerned about their patients. Thank you, Dr. Hsu.
September 29th, 2009Very nice doctor, but did not inspire confidence
April 15th, 2008Great doc!
November 29th, 2016
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