Dr. Ken Smith MD Patient Reviews

Overall Rating

3.8
  • 24 patient ratings
  • 3 comments

Last 12 months:

3.0 (-0.8)

3 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    8%
  • Neutral
    8%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 26 minutes

Showing 1 - 3 reviews

1.0 of 5
July 12th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
this is the worst place I've been too. can't talk to anyone , no one call you back , if they do they just say I will call you back. but never do. in 1 month I called 7 times trying to get an appt. for an epidural. just gave up no one would call me. still don't know what's wrong had a mri, they just rushed me out . I did get to see the doctor one time. he could even set down and explain it to me. I stood at a machine and was told a few things. he didn't even has time to answer my questions. don't recommend this dr. at all
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5.0 of 5
July 6th, 2015
post-op problems
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Smith did a wonderful job on my back surgery, but I have suffered with something wrong that has put my life at a standstill, he was gonna inject my back in surgery and the hospital told me 7am, well I had been gone that day doing pre-op the OR called and said I had to be there at 5;30am, well I didn't hear this until 4;30am that morning it takes 2 hrs to get to the hospital, I had no choice but to cancel, I have been almost 2 eeeks trying to get someone to call me back to reschedule, the assistant in his office told me he would be ticked because I had to cancel, I don't understand why they just can't call me back
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5.0 of 5
December 29th, 2008
amazing surgeon
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
i have been going to dr smith for 8 years due to a pituitary tumor. dr smith performed the surgery for removal of the tumor and it went wonderfully. the staff at blueridge neuroscience center have all been very kind to me thoughout the years. i would reccomend him
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