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Dr. Ken Smith Is this you?

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Ratings and Reviews

31 Ratings with 5 Comments

  • Excellent
    19
  • Great
    2
  • Good
    3
  • Poor
    1
  • Bad
    6
  • Excellent
    19
  • Great
    2
  • Good
    3
  • Poor
    1
  • Bad
    6

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
31.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 31 Ratings with 5 Comments

2.0 Rating

February 14th, 2017

Poor bedside manner

Doesn't shake hands when entering the exam room. Condescending, patronizing. Would not recommend.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

July 13th, 2015

this is the worst place I've been too. can't talk to anyone , no one call you back , if they do they just say I will call you back. but never do. in 1 month I called 7 times trying to get an appt. for an epidural. just gave up no one would call me. still don't know what's wrong had a mri, they just rushed me out . I did get to see the doctor one time. he could even set down and explain it to me. I stood at a machine and was told a few things. he didn't even has time to answer my questions. don't recommend this dr. at all

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

July 6th, 2015

post-op problems

Dr Smith did a wonderful job on my back surgery, but I have suffered with something wrong that has put my life at a standstill, he was gonna inject my back in surgery and the hospital told me 7am, well I had been gone that day doing pre-op the OR called and said I had to be there at 5;30am, well I didn't hear this until 4;30am that morning it takes 2 hrs to get to the hospital, I had no choice but to cancel, I have been almost 2 eeeks trying to get someone to call me back to reschedule, the assistant in his office told me he would be ticked because I had to cancel, I don't understand why they just can't call me back

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 14th, 2014

ms.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

December 29th, 2008

amazing surgeon

i have been going to dr smith for 8 years due to a pituitary tumor. dr smith performed the surgery for removal of the tumor and it went wonderfully. the staff at blueridge neuroscience center have all been very kind to me thoughout the years. i would reccomend him

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

July 7th, 2017

5.0 Rating

June 30th, 2017

5.0 Rating

June 7th, 2017

5.0 Rating

June 7th, 2017

5.0 Rating

March 6th, 2017

4.0 Rating

March 6th, 2017

1.0 Rating

December 2nd, 2016

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