Dr. Kent Chou MD Patient Reviews

Overall Review

3.5
  • 26 patient ratings
  • 5 comments

Last 12 months:

4.6 (+ 1.1)

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    12%
  • Neutral
    4%
  • Dissatisfied
    12%
  • Highly Dissatisfied
    23%
  • Wait Time 19.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
August 3rd, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Day one spoke to me in terms I understood. Very caring, making every step comfortable and keeping me calm.
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5.0 of 5
July 12th, 2016
Pays attention to you
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Chou takes the time to explain your situation, options and the process he proposes. Makes sure you are happy with the outcome.
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5.0 of 5
January 1st, 2015
Surgery patient
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This Doctor is the best, as is his staff! He is matched by few. He performed 3 procedures on my hands and I had NO problems. I was surprised at how quickly I recovered and strongly recommend this doctor if you want the best!
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1.0 of 5
October 14th, 2014
Look elsewhere!
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
There is no getting a hold of a live staff member unless you call scheduling. The office doesn't return calls! Even if you get a hold of someone they do not help you. The staff is rude and unsympathetic. The doctor seemed nice at first, but after the appointment I would rather not go back to see him. He seemed to get frustrated easily and act as if I were bothering him because I was in pain. There was a lack of education on my problem the day of my appointment, that I felt he should have already know prior to seeing me.
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1.0 of 5
April 5th, 2013
Wait time
5 minutes
Easy Appointment
Impossible to get an appointment. Promised call backs from staff never happen.
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