Dr. Kent Mitchell MD Patient Reviews

  • Pain Management Fort Worth, TX

Overall Rating

3.8
  • 27 patient ratings
  • 5 comments

Last 12 months:

3.5 (-0.3)

27 Patient Reviews

  • Excellent
    48%
  • Great
    11%
  • Good
    19%
  • Poor
    7%
  • Bad
    15%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 31.5 minutes

Showing 1 - 12 reviews

1.0 of 5
February 16th, 2016
Worst Office Staff EVER
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I've been a patient of Dr Mitchell's since 2010. Dr Mitchell is Outstanding. The problem is his office staff. They aren't helpful & very rude. The patients all complain about the office staff in the waiting room. It's impossible to call the office & speak with a REAL person. If you're lucky enough to speak with someone..they aren't helpful at all. If things don't change, I will find another pain management doctor.
Was this review helpful? Yes No

4.0 of 5
August 4th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Awesome! I've been a patient since 2009.
Was this review helpful? Yes No

1.0 of 5
April 27th, 2015
Doctor is great, office staff is awful.
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Staff is rude, never returns calls, charges insurance wrong. 2 hr wait 3 times.
Was this review helpful? Yes No

5.0 of 5
April 22nd, 2015
Wait time
10 minutes
For the first time, I found a doctor that will take the time to listen to me. Dr. Mitchell's bedside manner is incredible. He is very kind and understanding but also is direct and honest. Finally, I am getting the help I need.
Was this review helpful? Yes No

3.0 of 5
March 28th, 2015
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Took almost two months to get an appointment. Waited for just under an hour to be seen. When they called me back, they also called three other patients back at the same time and proceeded to drop us off at different rooms. The gal with asymmetrical bob haircut was rude to one of the other patients who was looking for the light switch on the wall of the room she told her to go into. She curtly told her, "Just walk in and the light will come on". She wasn't friendly about it at all. The waiting area was freezing cold and the television was blaring loud. Dr. Mitchell was kind enough, but he could certainly use a change of front end personnel to reflect more professionally on his practice.
Was this review helpful? Yes No

3.0 of 5
April 17th, 2017
Was this review helpful? Yes No

4.0 of 5
April 10th, 2017
Was this review helpful? Yes No

5.0 of 5
March 2nd, 2017
Was this review helpful? Yes No

2.0 of 5
October 29th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

2.0 of 5
May 11th, 2016
Was this review helpful? Yes No

4.0 of 5
December 1st, 2015
Was this review helpful? Yes No

5.0 of 5
November 21st, 2015
Was this review helpful? Yes No

Nearby Doctors

Dr. Kent Mitchell, MD is similar to these 3 Doctors near Fort Worth, TX.