Dr. Kevin Kimata MD Patient Reviews

Overall Rating

3.0
  • 15 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 2.0)

2 Patient Reviews

  • Highly Satisfied
    27%
  • Satisfied
    20%
  • Neutral
    7%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    27%
  • Wait Time 19 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
June 6th, 2013
disappointing
Wait time
5 minutes
Sad to say it was a first time visit and the staff called me a day ahead to remind me to be there 15 minutes prior to my appointment time to fill out paperwork. "Please be here by 1:15." So the following day I arrived a little bit early for my appointment and found the office closed. I waited until the appointed time and knocked on the door. No answer. Waited in the hall until 1:30 and no one showed. I tried calling but no answer. So I left without making contact with the doctor. Later when I called, the staff just said well it wasn't them. Oh well, I did leave a message for the doctor to call me but haven't gotten any response. Wonder if I'll get a bill for a "cancelled" appointment?
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4.0 of 5
April 10th, 2012
Stellar doctor, terrible office staff
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kimata is a wonderful doctor, who takes the time to thoroughly examine, inform, and discuss conditions with his patients. I have been so grateful to be able to see him as a patient, and respect him tremendously.Dr. Kimata's staff, how ever, has been rude, impatient, and have demonstrated an overall lack of understanding during my time as Dr. Kimata's patient. Extremely unprofessional, his staff does not value the urgency of treatment, and are unpleasant to speak to on the phone and in person. The office is very inefficient, as they refuse to use email or to upgrade to any sort of online data-tracking system. I am baffled to understand how Dr. Kimata continues to operate with such an unpleasant and inefficient office staff. His colleagues seem to all be cordial, friendly, and competent. While Dr. Kimata is genial and very professional, his office staff renders a trip to his office nearly unpalatable.
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