Dr. Kimberly Heiselman MD Patient Reviews

  • Family Medicine Mars Hill, NC

Overall Rating

3.1
  • 15 patient ratings
  • 7 comments

Last 12 months:

4.5 (+ 1.4)

7 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    13%
  • Neutral
    7%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Wait Time 25.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
November 29th, 2013
Feel worse when you leave!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I don't visit the doctor unless I'm about dead. I just don't have the time or money to keep going back and forth. I've had a fever, severe cough, body aches, a throat that feels like broken glass for almost a week now, and you would think that would warrant a script for an antibiotic and possibly a cough syrup to allow you to sleep and your sore ribs to rest. But no, she wants to give it longer, she wants you to suffer longer, maybe even get another fee. I even called back to ask for help, saying I didn't think I could make it through the weekend without some relief. No, she said. I even asked for a strep test, to no avail. She did not give me one. Have you ever felt worse when you left the dr instead of better, and cared for, like you should? Run from this one!! She is one of those doctors that doesn't believe in medicine, too bad, tough it out, it won't hurt her at all if you end up missing two weeks of work when that time could have been cut in half. I guess I am so shocked because other doctors I've seen here were wonderful and the support staff is great.
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1.0 of 5
June 6th, 2013
Dr. Kim Heiselman crappy care.
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I broken my foot & went to Mars Hill Medical for care.They X-Ray it and sent me home. My foot continued to hurt bad. As I still had to work. Dr. Kim Heiselman was suppose to get me a appointment with a orthopedic. This never happen. I finally went on my own. Yes, it was broken & I had to wear a cast for months. Maybe if I had gotten the care I needed sooner it wouldn't have taken as long to heal.
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1.0 of 5
May 30th, 2013
DR. Heiselman is Clueless. Misdiagnois several times.
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had 3 large cysts in my throat. I saw Dr. Heiselman on 3 different occasions but she continued to misdiagnois my case. I had lose from 126 to 96 pounds when I had a specialists review my case. At that time I was diagnoised with Cysts in my throat. I couldn't swallow. kept getting choaked. If I hadn't followed thru with my own determanation to figure out my Health problem. Dr. Heiselman wouldn"t or couldn't figure it out. I think that she should go back to school.
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1.0 of 5
May 27th, 2013
Dr. Kimberly Nichols Heiselman
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Find yourself another Doctor. All she does is write prescriptions. Wrong or not. Doesn't care how you feel. Always in a hurry to leave. Has also deleted Lab Test from the lab & medical Chart, but will bill your insurance for these test....doesn't seem like a 5 star doctor to me. May need to redo your ratings.
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5.0 of 5
September 27th, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A very caring and knowledgable doctor. Never makes you feel hurried. Spends time to answer all your questions.
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5.0 of 5
August 2nd, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Calm and knowledgeable...she has solved many of our family's medical issues with a rare combination of efficiency and compassion. There just aren't enough stars for how we feel about Dr. Kim!
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1.0 of 5
February 20th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Was very unhappy with this doctor. She is a prescription writer. When my husband came to her for help with dizziness, she just wrote prescriptions. She wrote him drugs that were detrimental to his well being and very unnecessary for what was going on with him. When he would come back with bad side effects, and tell her what was going on she would write another prescription. Thankfully, we looked for and found another doctor that was able to help my husband.
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