Dr. Kimberly Miller-Miles MD Patient Reviews

Overall Review

3.8
  • 16 patient ratings
  • 3 comments

Last 12 months:

no change

3 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    19%
  • Wait Time 36.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

1.0 of 5
October 16th, 2015
Rude Receptionist
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wow! All I can say is, the girl at the front desk named Rachelle is horribly rude! The whole time I have been here she has been terrible to me and I am a new patient. I am going to be speaking to the doctor to tell her about my horrible experience with her staff.
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5.0 of 5
January 12th, 2015
senior patient with urinary mesh problem
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
drove almost 4hrs to get here, then found out Dr M-M was still in surgery! Staff was friendly & helpful, and Dr Miller-Miles is AWESOME! instead of surgery she dissected/ removed as much mesh as possible in the office- far exceeded my expectations for a first time visit. I am coming back - she's worth the drive!
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4.0 of 5
May 23rd, 2012
Great doctor - nightmare office staff
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Miller-Miles is excellent. Her office staff is terrible. Appointments are mis-booked (always blamed on the patient), the wait time is usually a minimum of 45 minutes although waits of an hour or more are not uncommon. They cancel appointment without notifying the patient not to come (but then insist they did call.) The waiting room can't accommodate the backup, so people squat on the floor in the hall outside.
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