Dr. Kisseng Hsieh MD Patient Reviews

  • Urology Pleasanton, CA

Overall Rating

4.0
  • 24 patient ratings
  • 3 comments

Last 12 months:

no change

3 Patient Reviews

  • Highly Satisfied
    58%
  • Satisfied
    17%
  • Neutral
    4%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    13%
  • Wait Time 6.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
March 10th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very skilled and a real nice man. He treated my bladder cancer, including surgery. Had to move and my new dr. complimented his work. Cancer free for 2 years!
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2.0 of 5
January 27th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Clearly he thought that what was wrong with me was psychological not urological. My symptoms had disappeared from a very intense sudden onset 10 days previous. I stated the severity of symptoms had made me feel panic. In his version "dude had a panic attack". I have NO history of panic.
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1.0 of 5
August 21st, 2014
Staff, Phone
Easy Appointment
Promptness
Friendly Staff
I tried to call this clinic and I guess the office assistants here have poor training. It's either they do not know their protocol or maybe if they can't answer the question, they will simply hang up the phone on you. This is only to get a new patient appointment. I guess these doctors have no clue at all how is their customer rating regarding their clinic help and phone answering. I did not get the chance to see this doctor because of his staff. As there are many patients, there are also many doctors.
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