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Kristen Shepherd MD Patient Reviews

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Overall Rating

3.9
  • 24 patient ratings
  • 6 reviews

Last 12 months:

5.0 (+ 1.1)

6 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    25%
  • Wait Time 21.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
July 12th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I feel very comfortable with her and I love her staff.
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5.0 of 5
January 5th, 2016
Patient
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Shepherd is an amazing doctor! Only complaint was that the wait was long, I arrived early and still waited 30+ minutes in the waiting room. The staff was average in doing their jobs. While the staff was not exceptional, Dr. Shepherd is kind, polite, and great at her job.
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1.0 of 5
December 22nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Worst staff and practice ever! Dr shepherd is great but apparently is too busy to call her patients back even after an ER visit. I'm fed up with this establishment. I'm not the only one who has had problems. I will be educating everyone I know not to go to first physicians group because of the incompetence of their staff and inability to get an apt or speak to a doctor.
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5.0 of 5
November 22nd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Efficient and knowledgable
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5.0 of 5
July 10th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very knowledgeable. Great bedside manner. Very caring and tales time to explain in derail. Great listening ability and answers all of yourcquestions. Very sweet and extremely professional.
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5.0 of 5
October 9th, 2013
Great Doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Shepherd is amazing! I was so nervous about being pregnant for the first time, but she made it so easy and flawless. I cannot wait for the second pregnancy! I read the negative reviews and I was skeptical, now I can only think that the bad reviews are fake. One time I missed my appointment and she called me herself to check up on me. While I was in labor she came to check up on me many times, she delivered the baby...and came 4 times while I was recovering. I love Dr. Shepherd and I love the staff at that office.
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