Dr. Kristin Held
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Overall Rating
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Ease of Appointment
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Promptness
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Courteous Staff
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Accurate Diagnosis
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Bedside Manner
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Spends Time with Me
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Follows Up After Visit
Dr. Held, like many cataract surgeons, schedules her operations at very close intervals. Normally, this works out well. But when something unusual comes up, she doesnt have time to respond thoughtfully. My lens was unusually tough, not responding to phacoemulsification as expected. Instead of shifting to plan B, she charged ahead. When the bandages came off two days later, I was completely blind in the eye, my cornea having been cooked to opacity. While the cornea eventually cleared over several days time, I still (three years later) see better out of the untreated eye (which actually had the more advanced cataract) than from the treated eye. Dr. Held is admired for her energy and enthusiasm, but that needs to be held in check when the patient needs a more measured approach.