Overall Review

3.1
  • 8 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.9)

2 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    0%
  • Neutral
    25%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    25%
  • Wait Time 25.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
February 2nd, 2015
Very Disappointed!
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Support staff are a reflection of the dr they are "supporting". I received a phone call from Dr. Ingraham's support staff, specifically Karen, to tell me my labs were "normal". When I asked what I am to do going forward concerning the ongoing symptoms I met with the dr concerning, Karen told me "I don't know what you want me to do, the dr just told me to tell you the tests were normal". Really? I want you to tell me what I am suppose to do concerning my symptoms - (i.e. see another dr, return for follow up??!!) that is the entire reason I came to see the dr! Whoever you are, Karen, you do not belong in the medical profession as you totally lack professionalism and compassion! As for Dr. Ingraham, did you really think the message you asked "Karen" to give to me would be sufficient after your meeting with me concerning the ongoing symptoms I have - unbelievable! If you believe that is "follow up after visit" you need a wake up call!
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1.0 of 5
July 23rd, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was 8 m late checking in for an appt and they refused to see me despite traffic and a new facility address. I drive from 90m away and there was no concern.. Had to wait another 6months to get in. I've never been late before for any appt and I felt the lack of empathy displayed by the front desk staff was shocking and almost in humane.
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