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Dr. Kristin Lau Is this you?

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10 Ratings • 4 Comments

3.7
  • 6
  • 1
  • 0
  • 0
  • 3

Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
11.7 min

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Showing 10 of 10 Ratings

Five Stars

Posted on September 15th, 2015

Dr. Lau is hands down the best physician I have ever had (and I'm 60). She cares about her patients and takes time with them. She listens!! She takes action based on you, not the general public. And if you have a sense of humor, share with her - she has a great one, which makes visits even better. I've been a patient since shortly after they opened the practice (3 docs, 1 front office person) and have never waited more than 5 minutes to see the doctor - can't beat that.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on July 9th, 2015

I was lied to by one of Dr. Kristin K. Lau's employees and I called the employee out on it. An obese woman named Betty met with me and told me I had to reschedule and that she would call me later in the day. Betty called and told me Lau would no longer see me as a patient. Nice. I've been seeing her for years and one of her employees lies to me and I get blamed without even a call from Lau herself. In addition, I had a DNA test done to match medication with DNA and she's been giving me blood meds that cause me more harm that good.

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One Star

Posted on May 5th, 2010

SHE ALWAYS SEEMS TO DISMISS MY CONCERNS AND HARDLY LISTENS TO WHAT I HAVE TO SAY, OR WHY I'M AT HER OFFICE. NOT HAPPY, IM IN THE PROCESS OF LOOKING ELSEWHERE.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Bad Reviews Right, Sadly

Posted on January 15th, 2010

I am sad to say that she is a terrible doctor. :( Her staff is rude. She is very close to my house and I tried multiple times to make it work going there out of the sake of ease. I think that I can google and come up with better info.I have never left satisfied OR feeling any better. Dr. Nelson seems very nice. If you must go to this practice I would choose her. I wish that I had something nicer to say. :(

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 24th, 2017

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 29th, 2016

Five Stars

Posted on September 16th, 2015

Four Stars

Posted on April 30th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 21st, 2014

Five Stars

Posted on May 3rd, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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