Dr. Kyle Loy MD Patient Reviews

Overall Review

4.1
  • 17 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.9)

5 Patient Reviews

  • Highly Satisfied
    65%
  • Satisfied
    12%
  • Neutral
    6%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    12%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 5 reviews

3.0 of 5
November 11th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Loy was wonderful and I'm 100% happy with him. However his office staffs were the worst. If there were "0" star, I would give them 0! They were rude (they were especially AWEFUL on the phone!), inconsiderate, made careless mistakes with making appointments, etc. I will definitely bring this issue to Dr's attention.
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1.0 of 5
May 5th, 2015
Educate your billers! Get paid! Don't harass patients with insurance!
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Loy was amazing, caring and met all my medical needs and care. However... The billing was a fiasco! I was an out of State Student with private medical insurance. The office personnel was given directions on how to bill, but they chose to ignore, year later ... After much harassment, Loy's office finally billed my insurance and was paid. Shouldn't have been this hard!
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2.0 of 5
March 7th, 2013
Good Doc, worse waiting period
Wait time
5 minutes
Awesome doctor. Waiting time is ridiculous. Had appointment at 10am. Finally got ears checked by Dr connect then waited in the waiting room for over an hour and a half. Good doctor but waiting time sucks. Had people who had appointments st 11:30am get into see Dr Lot before me.
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5.0 of 5
April 2nd, 2012
EXCELLENT Doctor
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor is has old school style of a bedside manner. Spends time YOU need to explain your situation and help you with your problem. Took care of me when no one else could find problem. GREAT doc!
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5.0 of 5
July 16th, 2009
Experience Matters
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
After going to three other doctors, Dr. Loy quickly diagnosed my problem and took action. I trust him more than any other doctor I have seen in my 61 years and truly wish him only the best. His staff is quite friendly and you don't feel like "just a number."
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