Dr. Kyle Matsumura MD Patient Reviews

Overall Review

  • 6 patient ratings

Last 12 months:

1.0 (-2.2)

2 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 10 minutes

Showing 1 - 2 reviews

5.0 of 5
May 26th, 2015
To Horrible Experience
Utah Pain Specialists and Dr. Matsumura are committed to your care and success in managing and treating your pain. I am not sure what happened with your experience, but I would welcome a chance to discuss your concerns and dissatisfaction. Pain Management is a very difficult area of Medical Practice due to the risks opioid pain medications represent both to the patient and to surrounding family members. Not all patients are appropriate candidates for opioid pain medications due to potential issues of addiction, misuse and/or diverson. Sometimes, there is too much risk associated with the treatment of opioid medications due to underlying medical conditions or cognitive ability. I would welcome Horrible Experience to contact the clinic so we could discuss the issues specifically. My first goal is to do no harm. There are circumstances that opioid pain medications represent too great a risk to harm or death. I am disappointed your interaction with our clinic was perceived as a poor experience. Please feel free to contact us to see if we can help in any way.
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1.0 of 5
December 5th, 2014
horrible experience
I have never been treated so poorly by someone I was paying to help me... procedures showed no results, when trying to ask questions was brushed aside and told there were other people waiting and he didn't have time. Would not recommend.
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