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Dr. Lance Kugler Is this you?
  • 4
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  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
10 min

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5 Ratings with 2 Comments

5.0 Rating

March 26th, 2015

Very impressed

Great expirence with Dr. Kugler and his team. I had a bit of inflammation during my consultation so they gave me steroid drops and had me come back in a week. Everything had cleared up and we made my surgery date. Day of surgery the staff was courteous and prompt. Prior to going into the surgery I met with the Dr and talked about what was going to happen and what to expect. Even throughout the surgery he was calm, professional and explained every step he took. I was very impressed that following the surgery he gave me his personal cell number to call if any concerns or problems arised and though so far so good he even called the same night to check how I was doing. I will definitely be recommending his skills to others.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

November 5th, 2013

Review of Appointments

My appointment was with an associate of Dr. Kruger and every time I went into the office I had to wait over 30 minutes for my scheduled appointment. My last appointment I waited 1 hour to see a doctor. Staff seemed to be unorganized and confused. Not a good experience. I'm not planning on returning to the office for my eye care.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 4th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 3rd, 2014

5.0 Rating

August 31st, 2011

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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