Dr. Lane Matsumura MD Patient Reviews

  • Psychiatry Hilo, HI

Overall Rating

3.9
  • 6 patient ratings
  • 4 comments

Last 12 months:

4.0 (+ 0.1)

6 Patient Reviews

  • Excellent
    50%
  • Great
    17%
  • Good
    17%
  • Poor
    0%
  • Bad
    17%
  • Friendly Staff
  • Promptness
  • Wait Time 20.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 6 reviews

4.0 of 5
July 16th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I'm a former patient of Dr. Matsumura. I'd like to make a rebuttal to the 6/7/13 comment about him. The person that made those comments is a cretin. His comments were inaccurate. It was very easy for me to make appointments, he started the sessions on time which was verified by other patients, his staff was very friendly ( perhaps they weren't with you since you weren't with them ). He told me for the diagnoses that had a number of criteria, he went through the DSM criteria for medical-legal purposes.
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5.0 of 5
June 13th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Matsumura was a caring physician who tried to accurately diagnose me. He prescribed medications & ordered tests only when indicated. He was a good therapist. His listening skills were good. I miss him since he retired.
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1.0 of 5
June 7th, 2013
GOOD EXAMPLE OF A "C" Student who graduated medical school.
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Boy. Lane certainly is not a trained professional. A family member was seen by Lane for some mental health issues that the family and friends and spouse had brought to the attention of Lane. He asked the patient questions to give out loved one a diagnoses. Yes, questions to the patient asking them if they felt they were suffering from a mental health issue. The patient sad that they didn't believe they had any issues. So Lane released the patient and told them that they were what he considered normal and that they had no issues. Lane DID NOT perform ANY type of diagnostic tests like a Meyers/Briggs test, no blood tests to check the liver or for communicable diseases, no CT scan to check blood levels and liver function, no questions or anything related to sleep patterns, and more. Lane told the spouse that the patient was normal based on Lane asking a few questions referring physically to the DSMV guidelines. The patients sibling and parents suffered from mental issues that were never addressed with medications of the kind. Lane needed to open the DSMV manual and point to what was considered symptoms of said disease. No follow up appts. No compassion. No time given to answer questions. The man is NOT a doctor. He is a disgrace to the medical community. So disappointed in his behavior and manners. WE as a family DO NOT recommend this man for any type of medical service.
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5.0 of 5
November 7th, 2012
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He is very caring and a great listener. Tries to get to the root of the problem and supports you 100% Really cautious regarding medication. Highly recommended!
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5.0 of 5
September 13th, 2011
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
July 30th, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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