Overall Review

3.6
  • 14 patient ratings
  • 5 comments

Last 12 months:

3.7 (+ 0.1)

5 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    14%
  • Highly Dissatisfied
    21%
  • Wait Time 14.2 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
August 18th, 2016
Dr. Cutler
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great Doctor . Enjoy each visit. Been a patient for 20 years.
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2.0 of 5
September 18th, 2015
not very friendly
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
hurried, not caring, maybe cause I have medicare
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4.0 of 5
November 26th, 2013
Too hurried
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cutler seems very competent but appears to be in a big hurry to get the conversation over with and not very willing to discuss pros and cons of different treatment options. He seemed like he couldn't wait to end the appointment. I feel he has very poor patient-communication skills.
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5.0 of 5
May 24th, 2012
Excellence of Dr. Cutler
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had a kidney stone removed by a hospital operation some years ago, and I have recently seen him for another problem. He was on top of it immediately, attentive and moved to action, including calling me the next day to find out if I had gotten certain information he needed. I can't imagine patients not liking his caring and his professionalism.
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1.0 of 5
October 15th, 2010
Poor Customer Service!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
After waiting 2 months for an appointment (which was no problem for me, as this was a regular check-up) I arrived 10 minutes late after being stuck in early morning traffic to be told I must reschedule. Dr. Cutler has been my urologist for 5+ years, he seems like a good guy and doctor, but apparently he has too much business, as his office staff could have cared less. A specialist office should not treat you like cattle to be moved in and out. From my perspective we are the customer, and should be given some consideration in these situations. At this doctor's office customer service is dead.
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